Last Theme Update (13.3.2019)

NooTheme Premium WordPress Theme › Forums › JobMonster › Last Theme Update (13.3.2019)

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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • 5 years, 6 months ago #1070332

    Marty Collins
    Customer
    Topics: 44
    Posts: 61

    Hi,

    Today is coming new update with 4.5.2.4

    when i first look i see update is available in my dashboard

    and also available wordpress update 5.1.1

     

    after i install wordpress update first , i don;t see any upadate for theme as attach

     

    http://prntscr.com/mx45l2

    thansk

    5 years, 6 months ago #1070360

    Jackie
    NooTheme
    Topics: 0
    Posts: 1983

    Hi.

    Thank you for contacting us.

    Maybe you should to check or re-input the purchase code to JobMonster/ Quick setup again.

    Thanks.

    5 years, 6 months ago #1070361

    Marty Collins
    Customer
    Topics: 44
    Posts: 61

    Hi,

    Yes I try re-input purchase code already. But still have this issue.Please let me know further information Thank

    5 years, 6 months ago #1070380

    Marty Collins
    Customer
    Topics: 44
    Posts: 61
    This reply has been marked as private.
    5 years, 5 months ago #1070474

    Jackie
    NooTheme
    Topics: 0
    Posts: 1983

    Hi again.

    Please go to Appearance/ theme, you will see the updated notice.

    I think the issue from your back-end template, it doesn't show the update notice under the dashboard/ updated.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    5 years, 5 months ago #1070476

    Jackie
    NooTheme
    Topics: 0
    Posts: 1983

    Hi again.

    Please go to Appearance/ theme, you will see the updated notice.

    I think the issue from your back-end template, it doesn't show the update notice under the dashboard/ updated.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    5 years, 5 months ago #1070478

    Marty Collins
    Customer
    Topics: 44
    Posts: 61

    Hi Mr. Jakie,

    Thanks for your reply. Yes I try deactivate my back end template and also try deactivate a lot of plugin  and refresh to update but i don;t get any message for update . Please help me check with my admin account for this issue. Thank you very much

    5 years, 5 months ago #1070480

    Marty Collins
    Customer
    Topics: 44
    Posts: 61

    Here is attach file from Appearance/ Theme

    http://prntscr.com/mxo8ah

    5 years, 5 months ago #1070492

    Jackie
    NooTheme
    Topics: 0
    Posts: 1983

    We have updated the new version to your site.

    Please check it again.

    Thanks.

    5 years, 5 months ago #1071093

    jobs
    Customer
    Topics: 7
    Posts: 42

    Hi

    when i go to Appearance/ theme, i dont see the updated notice.

    I think the issue from my back-end template, it doesn't show the update notice under the dashboard/ updated.

    Thanks.

    can you check that please

     

    jack

    5 years, 5 months ago #1071119

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi again,

    Thanks for your feedback.

    Same as other customers issue, it seems that your server isn't compatible with our server. That's the reason why you didn't see any update notification. In case, please download the latest version of Jobmonster theme on ThemeForest market then find theme package, add it to WordPress Dashboard or FTP.

    In addition, don't forget to backup all customization files before updating.

    Best Regards,

    NooTheme

    4 years, 7 months ago #1084157

    sofer770
    Customer
    Topics: 93
    Posts: 212

    Hi

    I have the same problem. I dont see the updated notice in my back-end template. And I also dont see a theme version number on downloaded folder

    Help me please to check my theme update

    4 years, 7 months ago #1084200

    tinhbeng
    NooTheme
    Topics: 0
    Posts: 2065

    Hi,

    First, make sure you have updated the purchase code here:

    http://prntscr.com/r0l7wo

    Later, you go to Dashboard -> Update ->  check again.

    (Version Theme in style.css file of parent theme  http://prntscr.com/r0l8nc)

     

    Best regards,

    tb.

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