- This topic has 19 replies, 2 voices, and was last updated 4 years, 10 months ago by
.
-
Posts
-
My website is men7ty.com
I have a big issue with job alert email The Notification email didn't send to any candidate even the job published matched the job alert settingsI tried to set WP Simple SMTP plugin and advanced cron manger but with no success to receive the email
Please advise
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
Please provide us your website's URL & admin account and FTP account privately via checking Set as private reply checkbox. We will check this issue directly on your website.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Our developer has taken much time to check this issue then found that it was our issue. Therefore, they are finding out the way to fix it.
Please be patient. Moreover, please follow us on ThemeForest market because we will release the newest version soon.
We are so sorry for this inconvenience and thanks for your understanding.
Best Regards.
NooTheme
Hello,
Any update for my sending alert notification issue, It has been more than two 2 weeks and the problem has not been updated or resolved and this feature is very important for my business.
Please advise
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We don't sure which version have you used but job alert issue hasn't fixed to version number 4.5.2.5 yet.
This issue will be added to the next version. In addition, the plan of the newest version is the last of this month.
Currently, our developer has got access to your source code and quick-fix this issue. Please wait for us, we will feedback you when it finished the check.
We are so sorry for this inconvenience and thanks for your understanding.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Our developer fixed the job alert on your website so please help us to check it again.
Thank you.
NooTheme
Thank you for your reply, I will check it and get back to you,
I have another issue in job custom fields
I have added a multiselect custom field when I edit the job and remove the values from this field and press on update this field return the old value and didn't accept empty values anymore
please advise
Please check the attached images when I remove the value and after update the old value is returned again
Topics: 0
Posts: 3295This reply has been marked as private.
Topics: 0
Posts: 3295Hi,
Our developer spent a lot of time to check this issue. However, they haven't found the solution yet. Currently, they are still checking it. We think that it will waste much time.
Please be patient. We will feedback you when our developer finds out the issue.
Thanks for your understanding.
Best Regards,
NooTheme
Dear NooTheme Team,
Thank you for your reply, I've informed the board of the project who bought your theme, and it was completely Unacceptable for them to stay any longer!, since it's dramatically affecting their work ever since they launched!. So, I'd appreciate doing your Best fixing this issue ASAP to avoid any problems and to keep your rating as this high.
with Sincere regards,
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Our developers are checking this issue but this is a difficult issue and they still make an effort to fix it.
Please wait for us. We will feedback you immediately when it fixed.
Thank you.
NooTheme
Topics: 0
Posts: 3295Hi,
Thanks for your patience.
Our developer fixed this issue on your website.
Please check it again, then feedback us.
Thank you.
NooTheme
Hello,
Thanks and sorry for the late reply,
Until now I didn't get any notification email on my email as a user, so I don't think that it has been resolved yet.
Would you kindly experience it yourself first and update me?
Thank you
Sincerely,
Topics: 0
Posts: 3295Hi,
Thanks for your feedback.
Your candidate account still doesn't receive the job alert email, does it?
Please confirm it carefully then provide us your information exactly because you changed it.
Thanks.
NooTheme
You must be logged in and have valid license to reply to this topic.