INSTALL THEME FAILS

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  • 5 years, 4 months ago #1069825

    agiaiotti
    Customer
    Topics: 2
    Posts: 10

    Hi, we try to install for 3 times the IVENT theme but we have some errors in the installation process. there are some issue in the menu

    See attach for a log

     

    Please indicate me what's wrong

    best regards

    alessandro

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    5 years, 4 months ago #1069951

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check the issue soon.

    Thanks.

    5 years, 4 months ago #1070122

    agiaiotti
    Customer
    Topics: 2
    Posts: 10
    This reply has been marked as private.
    5 years, 4 months ago #1070294

    agiaiotti
    Customer
    Topics: 2
    Posts: 10

    Hi, have  you see my reply? have you check the issue?

    Please help us I have a short time before pubblication...

    Thanks in advance

    ag

    5 years, 4 months ago #1070500

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi again.

    We have helped you config the page and the layout. Please check it again.

    If you want another page to the home page. Please go to settings/ reading and change to another page as you want.

    Thanks.

    5 years, 4 months ago #1070525

    agiaiotti
    Customer
    Topics: 2
    Posts: 10
    This reply has been marked as private.
    5 years, 4 months ago #1071056

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi,

    Thanks for getting back to us.

    We are so sorry for the late response, it seems that Jackie forgot this topic.

    We also got access to your website then checked this issue. Because you haven't imported our sample slider yet. In case, please find it our in our package which you downloaded from ThemeForest market. Then import it to Slider Revolution > Import Slider. Also, see this image: https://prnt.sc/n2ghjj

    Please check, then feedback us.

    Best Regards,

    NooTheme

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