6 months, 2 weeks ago #1071804
My website has been having some issues since I updated to the latest version of Palazzo.
1. The featured blog section is missing from the homepage
2. The testimonials are missing from the homepage
3. the partners section format shrunk all the icons and rearranged the grid format... In the backend, the settings are nonresponsive and are all over the place.
Will try to include pictures
Attachments:You must be logged in to view attached files.6 months, 2 weeks ago #10718066 months, 2 weeks ago #1071862
As I see, you have used the cache for your site. Can you give us the FTP account? We need to check the source code.
Thanks.6 months, 2 weeks ago #10718786 months, 1 week ago #1071961This reply has been marked as private.6 months, 1 week ago #10719676 months, 1 week ago #1072017
Hi there, additionally since the update I have had this problem with the website's responsiveness:
the top navigation bar overlays over everything else when the screen is a certain size.6 months, 1 week ago #1072019
Attachments:You must be logged in to view attached files.6 months, 1 week ago #1072144
Sorry for the late response.
We have checked and fixed the issue on your site.
Please check it again.
Thanks.6 months, 1 week ago #1072155
Thanks for fixing the issue! Would love to know/understand what was causing it. I noticed my caching plugin was switched off, but wished to see how I could keep it functioning without causing errors on my website. Thanks.6 months, 1 week ago #1072188
Tracy BuiNooThemeTopics: 0
Thanks for your feedback.
There are some code libraries cannot load on your website. It seems that this is your server error.
Now, you can continue using our theme and don't hesitate to ask us if you meet any issue.
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