8 months, 1 week ago #1075920
Classes are still visible during holidays. Only background color has been changed. We want to keep the classes hidden during holidays. How to fix this? Will appreciate urgent support on this please.8 months, 1 week ago #1075928
Thanks for contacting us.
Please make sure that you have used the latest version of Timetable plugin. In addition, please provide us with your website's URL & admin account privately via checking Set as private reply checkbox. We will help you to check it.
NooTheme8 months, 1 week ago #1075933This reply has been marked as private.8 months ago #1075998
Thanks for getting back to us.
We have got access to your website then configured a Holiday on class as this image: https://prnt.sc/o39gx7
Then created a class schedule: http://treeoflifeintegral.com/test-schedule/
We didn't see any issue in here, no class displayed during holiday time.
Please check it again then let us know if you get another point.
NooTheme8 months ago #1076030
I have created a new class, please have a look at this page:
Now if you scroll to dates June 24th - June 28th, you will see pink background along with classes appearing. See the screenshot attached.
Secondly, Under holiday settings in admin, i have selected 'holiday test classes' where I wish to apply my holiday settings, but when i set it up, its showing on all other classes as well, for example: "integral Yoga' Classes (http://treeoflifeintegral.com/services/yoga-timetable-2/). If you see week June 24th - June 28th, its showing there as well.
I can't just apply holiday settings on one of the classes, its effecting all others as well.
Please help with both the issues as above as how to solve it.
Will await your urgent help!.
Attachments:You must be logged in to view attached files.8 months ago #1076070
Dear Support, I have not heard back from you in regards to this issue. Its effecting my business with every passing day. Please help!
Looking forward for your kind and urgent help.8 months ago #1076103
Thanks for your feedback.
We are so sorry for the late response because we had some problems so we cannot help you during that time.
We don't know why you have met this issue so please provide us with your FTP account privately then we will check your source code.
NooTheme7 months, 4 weeks ago #1076239This reply has been marked as private.7 months, 3 weeks ago #1076283
Any luck with above request? Need your urgent help please.
Harpreet7 months, 3 weeks ago #1076287
You are currently using the old version 18.104.22.168.
This issue This issue has been updated in the latest version.
Please update it (version 22.214.171.124).
You should enter purchase code to be able to update the plugin directly on the site.
tb.7 months, 3 weeks ago #1076297
I have updated as you suggested. Its still giving me same issue, check these links below:
I have applied holiday settings to 'integral yoga' (screenshot attached), but its showing on both calendars. Secondly on Integral Yoga, class is displaying as well along with holiday settings. When holidays are applied, class should not show but its showing. Kindly help.
Attachments:You must be logged in to view attached files.7 months, 3 weeks ago #1076437
Hello, just following up on my above task. Help please!7 months, 2 weeks ago #1076558
Sorry for the delay reply.
I checked the holiday for class and it still normal works.
eg: Currently you are selecting on 28/6/2019 as a holiday, classes will not show on this day.
but if you choose a class in "Select Classes in Holiday" => this class will display if there is a calendar that matches the holiday.
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