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Request for support:
We updated the Jobmonster template yesterday and since then the graphics on the start page are not displayed correctly. The website name is much too high above you can hardly see that there is something there. (See attachment photo screenshot) Request for support, THANK YOU GüntherHi
Thank you for feedback us
Image problem is post error. You can send images problem via : https://prnt.sc/
I will check problem for you soon
Thanks
Sorry Haind,
Unfortunately I can't understand this because the picture is show only at the top of the screen the writing of our welcome is no longer visible!
What should I please do with the LINK?
How does it continue afterwards?Thanks Günther
Hi again
I have custom image logo for you
I add code Custom CSS in Customize
.navbar-brand .noo-logo-img, .navbar-brand .noo-logo-retina-img {
top: calc(50% - 0px )!important;
}
Hope it will help you
Thanks
thanks Haind,
don't understand. don't know what to do with it concretely.
can give you access to my site and you can do that please?
Hope you can do that?
Thank you very much,
GüntherHi again
I check and see logo your site display exactly
Please check again
Thanks
Hi,
Thanks for contacting us.
You are considering the Search From Top Position option: -400px. That is the cause of this, please look at the photo
Best Regards,
NooTheme
Hi,
Thanks for contacting us.
Sorry I didn't understand what you mean, where is the font not showing and is still at the top of the internal title? please see picture https://prnt.sc/reib04
Best Regards,
NooTheme
Hi,
Thanks for contacting us.
i'm sorry for late response, can you send me image so I can better understand the problem you're having?
Best Regards,
NooTheme
Hi,
Thanks for contacting us.
I saw your problem, I think you should clear the cache and then refesh the hompage again
Best Regards,
NooTheme
Hi,
Thanks for contacting us.
I see you use the wp rocket plugin, you can use its clear cache function
Best Regards,
NooTheme
Hi,
A cache is a collection of data that is temporarily stored for quick access on demand. In computers, information is usually stored on a hard disk. When required, a computer needs to run some processes before the information is displayed.
Caching solves this problem by processing the requested information regularly and then storing it in memory or temporary memory. This allows the computer to access files quickly.
Caching allows your WordPress site to skip many steps. Instead of going through the whole page creation process each time, the plugin cached makes a copy. Then distribute the cached version to every subsequent user.
When you clear the cache the website has an error. You will need to find the cause of the error and fix it.
Data only loses when you delete from database. When you clear the cache, it will not affect the data from the database.
Best regards,
tb.
The problem has been solved.
Please reload your site and check again.
Best regards,
tb.
Hi,
I removed these lines, please reload your site and check again.
Best regards,
tb.
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