Emplyers download resume option in packages showing a red cross mark

NooTheme Premium WordPress Theme › Forums › JobMonster › Emplyers download resume option in packages showing a red cross mark

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  • 3 years, 8 months ago #1207352

    Aslan
    Customer
    Topics: 15
    Posts: 31

    Hi,

     

    I want the employers to be able to download. resumes attached. But the package shows a red. mark  as. shown in the attached screen shot.

    I could not find a setting to change this.

    Can you please provide a solution for this asap please.

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    3 years, 8 months ago #1207377

    dangdv
    NooTheme
    Topics: 0
    Posts: 3695

    Dear, please kindly send for me admin account and your problem URL via private reply, i will check details to help you

    Best regards.

    3 years, 8 months ago #1207398

    Aslan
    Customer
    Topics: 15
    Posts: 31
    This reply has been marked as private.
    3 years, 8 months ago #1207422

    Aslan
    Customer
    Topics: 15
    Posts: 31

    Hi,

    Can this be addressed please ? As I am blocked by this issue and need to resolve it soon.

    Thanks

    3 years, 8 months ago #1207435

    dangdv
    NooTheme
    Topics: 0
    Posts: 3695
    This reply has been marked as private.
    3 years, 8 months ago #1207458

    Aslan
    Customer
    Topics: 15
    Posts: 31
    This reply has been marked as private.
    3 years, 7 months ago #1207484

    Aslan
    Customer
    Topics: 15
    Posts: 31

    Hi,

    can this be addressed please ?

    Thanks

    3 years, 7 months ago #1207486

    dangdv
    NooTheme
    Topics: 0
    Posts: 3695

    Dear, the account your send not allow admin area, Please kindly send for me admin account your site, I need check details package setting on your site.

    Best regards.

    3 years, 7 months ago #1207488

    Aslan
    Customer
    Topics: 15
    Posts: 31
    This reply has been marked as private.
    3 years, 7 months ago #1207520

    dangdv
    NooTheme
    Topics: 0
    Posts: 3695

    Dear, I check your site, i see that problem because your site still use Jobmonster old version. Please kindly update Jobmonster theme on your site to latest version 4.6.5.2 and check again.

    Best regards.

    3 years, 5 months ago #1209935

    Aslan
    Customer
    Topics: 15
    Posts: 31

    Hi,

    I have updated the theme but the above problem still exists.

    can you please fix this.

     

    3 years, 4 months ago #1210017

    dangdv
    NooTheme
    Topics: 0
    Posts: 3695

    Dear, I check and see that problem because the setting 'Download Resume Attach Files Limit' is empty (see attachment) please check your package again.

    Best regards.

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