Employer with paid package missing resume download button.

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 1 year, 10 months ago #1218672

    joseph
    Customer
    Topics: 14
    Posts: 44

    Good day,

    I have a paid package with a download resume set to -1 (unlimited), but when I visit the resume profile and select one that has an attachment. There's no download button available. I can see the download button when I use the admin account. But when I use the Employer account, there is no download button to be seen or clicked.

    I already tried this one download resume, employer with paid package not working but it did not work.

    Screenshot: https://prnt.sc/zgR4mkBym6l0

    Please help me asap. Thanks!

    1 year, 10 months ago #1218688

    Jackie
    NooTheme
    Topics: 0
    Posts: 1880

    Hello.

    Thank you for contacting us.

    Sorry, we can't see your screenshot. Please give us your site URL, admin account, and Employer with the paid package.

    We will help you check it soon.

    Thanks.

    1 year, 10 months ago #1218715

    joseph
    Customer
    Topics: 14
    Posts: 44
    This reply has been marked as private.
    1 year, 10 months ago #1218727

    Jackie
    NooTheme
    Topics: 0
    Posts: 1880

    Hi again.

    Please give us your FTP account, we need to debug the source code. The WP file manager can't edit the source code on your site.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    1 year, 10 months ago #1218731

    joseph
    Customer
    Topics: 14
    Posts: 44
    This reply has been marked as private.
    1 year, 10 months ago #1218740

    Jackie
    NooTheme
    Topics: 0
    Posts: 1880

    Hi.

    We have checked and fixed that issue on your site. The issue from your custom CSS

    .pull-right {
    display: none;
    }

    Please recheck it.

    Thanks.

    1 year, 10 months ago #1218741

    joseph
    Customer
    Topics: 14
    Posts: 44

    Hi, the download button is not aligned.

    1 year, 10 months ago #1218742

    Jackie
    NooTheme
    Topics: 0
    Posts: 1880

    Yes, I have changed that.

    1 year, 10 months ago #1218743

    joseph
    Customer
    Topics: 14
    Posts: 44

    Thanks its working now. [Solved]

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