Demo Content is different when import

NooTheme Premium WordPress Theme › Forums › WeMusic › Demo Content is different when import

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Viewing 19 posts - 1 through 19 (of 19 total)
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  • 5 years, 4 months ago #1070874

    chaijxiong
    Customer
    Topics: 3
    Posts: 11

    I just purchased the WeMusic theme, ran the import and somehow the contents doesn't look anything like your demo site.

    5 years, 4 months ago #1070875

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 4 months ago #1070941

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi.

    Thank you for contacting us and sorry for the late response.

    We have checked your site and found the issue with the image import and the shortcode.

    Can you give us the FTP account? We will help you fix the issue soon.

    Thanks.

    5 years, 4 months ago #1070970

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 4 months ago #1071012

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 4 months ago #1071018

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi again.

    Sorry for the late response.

    Because this at the weekend and we don't work. We have checked your site but have the issue with an FTP account. We have an issue with FTP account permission, it doesn't let us change the file.

    Also your site response the message "Error detected by Application Firewall. Please contact support if you have any questions." when I'm trying to remove/ install some plugin.

    Please help us check and let us know again.

    Thanks.

    5 years, 4 months ago #1071040

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi again.

    Please check the FTP account again. We still can't able to change the source code. If yes, you can provide the cPanel account.

    Thanks.

    5 years, 4 months ago #1071106

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 4 months ago #1071135

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295
    This reply has been marked as private.
    5 years, 4 months ago #1071168

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Yes, now I can change the source code, but have another issue "Error detected by Application Firewall. Please contact support if you have any questions.". Do you know why when we change your site via the back-end, it response the message?

    I think the issue from your hosting.

    Can you check it again? Our IP is 14.177.235.13

    Thanks.

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    5 years, 4 months ago #1071195

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 4 months ago #1071199

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 4 months ago #1071243

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi again.

    We have checked and config the demo data to your site.

    Please check it again.

    Thanks.

    5 years, 4 months ago #1071272

    chaijxiong
    Customer
    Topics: 3
    Posts: 11

    Hm... definitely not.  I assume you guys check the site before notifying me?

    Please make sure the demo work and all images, menu and stuff work.

    I want to be able to just go in and take out what I don't need and modify text as needed.

    Thank you.

    5 years, 3 months ago #1071634

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Yes, with the dummy data, we use the placeholder image to reduce the site install. When you using the site, you can change the image as you want. You also can get the image from our demo for your site.

    That is the reason you will see the placeholder image on your site.

    Thanks.

    5 years, 3 months ago #1071789

    chaijxiong
    Customer
    Topics: 3
    Posts: 11

    Your demo site shows all the different view options for the calendar (see attachment).

    When I imported the dummy data, I don't have that options.  How do I make this work?

    Thanks.

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    5 years, 3 months ago #1071871

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Yes, please check it again. We have enabled more view for events list.

    Thanks.

    5 years, 3 months ago #1072329

    chaijxiong
    Customer
    Topics: 3
    Posts: 11
    This reply has been marked as private.
    5 years, 3 months ago #1072854

    Jackie
    NooTheme
    Topics: 0
    Posts: 1932

    Hi again.

    With the theme updated, you will get the last version of all our integrate plugin.

    Thanks.

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