1 month ago #1070874
I just purchased the WeMusic theme, ran the import and somehow the contents doesn't look anything like your demo site.1 month ago #10708751 month ago #1070941
Thank you for contacting us and sorry for the late response.
We have checked your site and found the issue with the image import and the shortcode.
Can you give us the FTP account? We will help you fix the issue soon.
Thanks.1 month ago #10709704 weeks ago #10710124 weeks ago #1071018
Sorry for the late response.
Because this at the weekend and we don't work. We have checked your site but have the issue with an FTP account. We have an issue with FTP account permission, it doesn't let us change the file.
Also your site response the message "Error detected by Application Firewall. Please contact support if you have any questions." when I'm trying to remove/ install some plugin.
Please help us check and let us know again.
Thanks.3 weeks, 6 days ago #1071040
Please check the FTP account again. We still can't able to change the source code. If yes, you can provide the cPanel account.
Thanks.3 weeks, 6 days ago #10711063 weeks, 5 days ago #1071135
Tracy BuiNooThemeTopics: 0
Posts: 7305This reply has been marked as private.3 weeks, 5 days ago #1071168
Yes, now I can change the source code, but have another issue "Error detected by Application Firewall. Please contact support if you have any questions.". Do you know why when we change your site via the back-end, it response the message?
I think the issue from your hosting.
Can you check it again? Our IP is 18.104.22.168
Attachments:You must be logged in to view attached files.3 weeks, 5 days ago #10711953 weeks, 5 days ago #10711993 weeks, 4 days ago #1071243
We have checked and config the demo data to your site.
Please check it again.
Thanks.3 weeks, 4 days ago #1071272
Hm... definitely not. I assume you guys check the site before notifying me?
Please make sure the demo work and all images, menu and stuff work.
I want to be able to just go in and take out what I don't need and modify text as needed.
Thank you.2 weeks, 5 days ago #1071634
Yes, with the dummy data, we use the placeholder image to reduce the site install. When you using the site, you can change the image as you want. You also can get the image from our demo for your site.
That is the reason you will see the placeholder image on your site.
Thanks.2 weeks, 3 days ago #1071789
Your demo site shows all the different view options for the calendar (see attachment).
When I imported the dummy data, I don't have that options. How do I make this work?
Attachments:You must be logged in to view attached files.2 weeks, 2 days ago #1071871
Yes, please check it again. We have enabled more view for events list.
Thanks.1 week, 2 days ago #1072329
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