- This topic has 5 replies, 2 voices, and was last updated 5 years, 10 months ago by
.
-
Posts
-
Hello!
We have an issue with the timetable not showing the right times in some screens (tested with ipads, mac, windows, android phone, etc). Not all of them. In my computer for instance all works fine (I am attaching the schedule as it should be seen - the right one).
https://uptrainingclub.com/classes/
In the link above the class circulo de crecimiento in some screens shows from 1:30pm to 3:40pm whilst the times are others (as you can see when you open it)
And here: https://uptrainingclub.com/horarios_up/ the hours of the activities on wednesday morning are displayed wrongly in some screens (if you open the classes you will see)
It doesnt happen in all screens (we have deleted cache and tried again).
Could you please help us urgently as this is critical to our business.
Thanks!
Hi.
Thank you for contacting us.
We have checked your site and the class "circulo de crecimiento ". After updated the class DateTime setting again, everything shows the correct date time.
Please check it again.
Thanks.
Hi!
Still not working:
there are two separate problems.
1 PROBLEM. with the circulo de crecimiento which still shows in the wrong time in https://uptrainingclub.com/classes/
I checked on the ipad and my android phone. I am attaching an image. It says it is from 1:30pm to 3:40pm and in reality it is from 12 to 1 one day and 5:30 to 6:30 the other day.
see attachment.
2 PROBLEM.
In this view https://uptrainingclub.com/horarios_up/ wednesday mornings shows two of the classes (circulo de crecimiento and club de direccion personal) in the wrong time .
see attachment.
ATTENTION: Both errors happen in some devices but not in all devices. At home it works fine in my laptop but it doesnt work on the ipad or my android phone.
Thank you for solving this as soon as possible because it is giving the wrong information to our customers.
Hi again.
Sorry for the late response.
We have checked and fixed that issue on your site.
Please check it again.
Thanks.
Hi there. By the time you replied the issue was fixed, it seems there is some delay between saving the changes and seeing them on the website. So wondering what you touched exactly on our site, since the issue was already fixed. Please let me know which settings or code you changed on our website.
Thanks so much!
Hi again.
1. With the classes listing, we have fixed the issue to get the class next session info.
It can't get the correct date time when the class has multiple schedules, you need to go to class details to check the schedule.
2. To fix the issue with schedule layout, we have added the custom CSS to the customize/ additional CSS.
.entry-content tr td, body.et-pb-preview #main-content .container tr td {
padding: 0;
}
The code will add to the new version.
Thanks.
You must be logged in and have valid license to reply to this topic.