6 months, 3 weeks ago #1071270
we have a problem with noo timetable.
it simply does not show our classes.
we checked everything (date settings, categories and so on). the interesting thing is, that the events are listed in responsive view (by the way, with given date + 2 days). but the grid view is not working.
grid view works curiously on weekly view, but not on daily view, which is weird..
thanks in advance!6 months, 3 weeks ago #1071324
Tracy BuiNooThemeTopics: 0
Thanks for contacting us.
Please provide us with your website's URL & admin account and FTP account privately via checking Set as private reply checkbox. Because we need to get access to your website and check it directly.
NooTheme6 months, 2 weeks ago #1071552This reply has been marked as private.6 months, 2 weeks ago #1071585
Please update the last new version for Noo Timetable and check again.6 months, 2 weeks ago #1071629
still doesn't work... monthly works, weekly not.. pop up doesn't show image.. I don't know, which malfunction comes next.
Can I have my money back? Costumer is waiting, so I have to switch to another plug in...
All the best,
Josh6 months, 2 weeks ago #1071712
can I expect an answer here? sorry, but this upsets me ... selling software that doesn't work and then support is unavailable when it gets to problems that exceed tips like "please update plugin"...6 months, 2 weeks ago #1071775
Sorry for the delayed reply.
1. Your use of the latest version ensures that this error does not stem from previous version errors.
2. I checked your site and there seems to be an error like you mentioned above when selecting "Filter Type" as Level. (It works normally with Category). I checked on the local and had a similar problem. I will check and update the next version.
Sorry for this inconvenience.
If you want to refund you can create a request to Envato. We will resolve as quickly as possible.
You must be logged in and have valid license to reply to this topic.