Can't update NOO Hermosa Core Plugin

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • 4 years, 10 months ago #1076246

    zenello2
    Customer
    Topics: 2
    Posts: 3

    Dear support,

    just installed your latest version of the team with NOO Hermosa Core Plugin version 1.3.9. It says that an update is required to version 1.4.0 which i am unable to do.

    Please help me out!

    Kind regards
    Zenello

    4 years, 10 months ago #1076280

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi,

    Thanks for contacting us.

    Can you provide us with your website's URL and admin account privately via checking Set as private reply checkbox? After that, we will check your issue.

    Thanks.

    NooTheme

    4 years, 10 months ago #1076299

    zenello2
    Customer
    Topics: 2
    Posts: 3
    This reply has been marked as private.
    4 years, 10 months ago #1076340

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi again,

    Thanks for your feedback.

    We have got access to your website but your home page is the blank page. In addition, it seems that this above admin account doesn't have the full permission to see your site, does it? We also helped you to update Noo Hermosa Code plugin so you can check it again.

    Thanks.

    NooTheme

    4 years, 10 months ago #1076373

    zenello2
    Customer
    Topics: 2
    Posts: 3

    Hello,

    yes it works now. Thanks for the help!

    Have a nice weekend!

    4 years, 9 months ago #1076413

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295
    This reply has been marked as private.
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Viewing 6 posts - 1 through 6 (of 6 total)

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