4 months, 3 weeks ago #1206793
I am unable to access my Customizer due to a mailchimp widget error below. Also, when I go to appearance --> widgets, all my previous widgets are gone and I can't add any new ones. Can you help? I don't use mailchimp, so I am willing to get rid of it altogether if possible.<button class="widget-action hide-if-no-js" type="button" aria-expanded="false">Edit widget: Noo MailChimps Add widget: Noo MailChimps</button> Edit Add Noo MailChimps<h3>Noo MailChimps</h3>4 months, 3 weeks ago #12067944 months, 3 weeks ago #1206876
Dear, i have check to use Noo Mailchimp widget but not see any error, maybe that problem because your site use Jobmonster old version, the latest verson is 4.6.5, please kindly give for me more details or send for me screenshot error on your site. i will check to help you.
Best regards.4 months, 2 weeks ago #1207305
My theme is updated but still getting the error. This is what happens when I go in to "Customizer"
Also, when I go to Appearance-->Widgets, I no longer have any of my widgets on the right side4 months, 2 weeks ago #1207306
Sorry, the images didn't send with that last reply. They are attached now
Attachments:You must be logged in to view attached files.4 months, 2 weeks ago #12073444 months, 1 week ago #12073694 months, 1 week ago #12074034 months, 1 week ago #12075054 months, 1 week ago #1207533
Dear, the Mailchimp form in Jobmonster theme is require MC4WP: Mailchimp for WordPress to work, please install that plugin and check again.
Best regards.4 months, 1 week ago #1207539
Okay, I re-downloaded MC4WP and activated it, but I am still getting the error in Customizer and the inability to add widgets in "Appearance->Widgets" - I don't have a mailchimp account anymore, so my API is no longer connected. Any further suggestions?4 months, 1 week ago #12075654 months, 1 week ago #1207578
Like I said I no longer have mailchimp so I don’t have an active api for that. I use a different email service now. This is why I had deleted it in the first place.4 months ago #1207598
Dear, Please kindly update Jobmonster theme on your site to latest version 4.6.6 and check your site agian. Your problem is fixed in Jobmonster latest version.4 months ago #1207622
Thank you! This worked after I updated + removed my old API key altogether. Everything is working now. Much appreciated.
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