NooTheme Premium WordPress Theme › Forums › JobMonster › Cannot access Customizer due to mailchimp widget error
- This topic has 14 replies, 2 voices, and was last updated 4 years, 2 months ago by remotemedicaljobs.
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4 years, 3 months ago #1206793
Hello,
I am unable to access my Customizer due to a mailchimp widget error below. Also, when I go to appearance --> widgets, all my previous widgets are gone and I can't add any new ones. Can you help? I don't use mailchimp, so I am willing to get rid of it altogether if possible.
<button class="widget-action hide-if-no-js" type="button" aria-expanded="false">Edit widget: Noo MailChimps Add widget: Noo MailChimps</button> Edit Add Noo MailChimps<h3>Noo MailChimps</h3>There has been a critical error on your website. Please check your site admin email inbox for instructions.
4 years, 3 months ago #1206794This reply has been marked as private.4 years, 3 months ago #1206876Dear, i have check to use Noo Mailchimp widget but not see any error, maybe that problem because your site use Jobmonster old version, the latest verson is 4.6.5, please kindly give for me more details or send for me screenshot error on your site. i will check to help you.
Best regards.
4 years, 2 months ago #1207305My theme is updated but still getting the error. This is what happens when I go in to "Customizer"
Also, when I go to Appearance-->Widgets, I no longer have any of my widgets on the right side
4 years, 2 months ago #1207306Sorry, the images didn't send with that last reply. They are attached now
Attachments:
You must be logged in to view attached files.4 years, 2 months ago #1207344This reply has been marked as private.4 years, 2 months ago #1207369This reply has been marked as private.4 years, 2 months ago #1207403This reply has been marked as private.4 years, 2 months ago #1207505This reply has been marked as private.4 years, 2 months ago #1207533Dear, the Mailchimp form in Jobmonster theme is require MC4WP: Mailchimp for WordPress to work, please install that plugin and check again.
Best regards.
4 years, 2 months ago #1207539Okay, I re-downloaded MC4WP and activated it, but I am still getting the error in Customizer and the inability to add widgets in "Appearance->Widgets" - I don't have a mailchimp account anymore, so my API is no longer connected. Any further suggestions?
4 years, 2 months ago #1207565This reply has been marked as private.4 years, 2 months ago #1207578Like I said I no longer have mailchimp so I don’t have an active api for that. I use a different email service now. This is why I had deleted it in the first place.
4 years, 2 months ago #1207598Dear, Please kindly update Jobmonster theme on your site to latest version 4.6.6 and check your site agian. Your problem is fixed in Jobmonster latest version.
4 years, 2 months ago #1207622Thank you! This worked after I updated + removed my old API key altogether. Everything is working now. Much appreciated.
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