NooTheme Premium WordPress Theme › Forums › Jobica › Candidates cannot publish their resumes
- This topic has 9 replies, 2 voices, and was last updated 2 years, 4 months ago by dangdv.
2 years, 4 months ago #1209311
Candidates can fill in the fields on the CV, but there is no button at the bottom of that page for them to publish it.
The console throws the error "Unchecked runtime. lastError: The message port closed before a response was received." for the URL mydomain.com/upload-resume/?action=resume_post#jform
In the source code we can see that the Preview button is hidden (capture attached).
We are using Jobica 1.2.6 (with a childtheme) & Jobica Core 1.2.5. We have tried to update Jobica Core as well, but when we do, it gives the following error in the job listings (capture attached).
It is urgent to solve this serious problem on our platform, as users cannot use it and we are receiving quite a few complaints.
Thank you very much.
Attachments:You must be logged in to view attached files.2 years, 4 months ago #1209334
Dear, please kindly send for me admin account and your site URL via private reply, I will check details problem on your site to help you.
Best regards.2 years, 4 months ago #1209351This reply has been marked as private.2 years, 4 months ago #1209363
Dear, maybe that problem because your site still use Jobica theme and Jobica Core plugin old version, please kindly update Jobica theme and Jobica Core plugin on your site to latest version and check your site again.
Best regards.2 years, 4 months ago #1209375
We cannot run the risk of updating today, Friday, that all the listings are broken and have the website broken until Monday that you can supervise it.
What we can do is update Jobica Core on Monday and have you come in to see what the problem is.
We are using WordPress 5.4.4, should we also update to the latest version, 5.5.3?2 years, 4 months ago #1209393
But i see your site still use Jobica theme and Jobica Core old version, please kindly update to latest version then check your site again, if your site have any problem when use Jobica theme and plugin latest version, i will check to help you .
Best regards.2 years, 4 months ago #1209398
We have updated all the components of the website and the problem with the candidates' CVs remains unsolved.
Can you check again why this happens and how we can solve it? Thank you
Attachments:You must be logged in to view attached files.2 years, 4 months ago #1209438
Dear, I have check your site and i see that problem because special characters in your langauge, Now, i fixed it on your site, please check your site again.
Best regards.2 years, 4 months ago #1209450
What do you consider to be special characters? What was the incorrect configuration that was causing it?
Thanks!2 years, 4 months ago #1209476
That is problem in theme when use with your language, i have fixed it on your site, your problem is resolved ?
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