NooTheme Premium WordPress Theme › Forums › Mebla › Shop: filter by attribute showing all results
- This topic has 11 replies, 3 voices, and was last updated 5 years, 4 months ago by Anonymous.
-
AuthorPosts
-
5 years, 5 months ago #1076254
Hello!
I've disabled the 'Show filter by attribute ?' because we have more attributes then there is room in the white banner.
We've added through 'widget's' a 'Filter by attribute'. Unfortunately this filter always shows all results.
Example: https://www.crijns-brandstoffen.be/shop/?filter_merk=,carpro
(There should be 1 product)We're using the latest version of your theme and WordPress.
Is this a known issue?
Thanks in advance!
5 years, 5 months ago #1076271
AnonymousInactiveTopics: 0
Posts: 3295Hi,
Thanks for contacting us.
1- Can you tell us which position you disabled "Show filter by-product"? In addition, we don't understand "Unfortunately this filter always shows all results." Can you explain it?
2- Can you provide us with your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check this issue.
Thank you.
NooTheme
5 years, 5 months ago #1076294This reply has been marked as private.5 years, 4 months ago #1076420
AnonymousInactiveTopics: 0
Posts: 3295Hi,
Thanks for contacting us.
When you enable "Show filter by attribute" button, the attribute will be shown as this image https://prnt.sc/o8uh8v
We also got access to your website but we don't see the Car-park category. However, we also check another product category, it worked fine. Please see this link: https://www.crijns-brandstoffen.be/product-category/autoproducten/air-freshener/
You can check it again, then feedback us.
Thank you.
NooTheme
5 years, 4 months ago #1076441Hello
The reason why we disabled the function in your theme is because we have more and longer attribute-descriptions then there is room in the white bar. So this is not an option for us.
Yes, the categories are working fine. It's the attributes that have issues.
Example: Use the filter 'Filter op merk' -> 'Carpro' -> there should be 1 product visible, but it's showing all 123 products instead.
https://www.crijns-brandstoffen.be/shop/?filter_merk=,carproThank you.
5 years, 4 months ago #1076470Hi again.
We have checked and found the issue about the source code.
Can you give us your site FTP account? We will help you check it and fix the issue soon.
Thanks.
5 years, 4 months ago #1076471This reply has been marked as private.5 years, 4 months ago #1076496Hi again.
We have checked and fixed that issue on your site.
Please check it again.
Thanks.
5 years, 4 months ago #1076511Hello
It's working, thank you very much!
What was the issue?5 years, 4 months ago #1076563Hello
Since the change we can't embed Youtube video's (iframe) anymore. The old products are fine but with new it isn't working. I'm just wondering what you guys changed so I can rule some things out. Thanks!
5 years, 4 months ago #1076565Hello Since the change we can't embed Youtube video's (iframe) anymore. The old products are fine but with new it isn't working. I'm just wondering what you guys changed so I can rule some things out. Thanks!
Nevermind, found the issue.
5 years, 4 months ago #1076671
AnonymousInactiveTopics: 0
Posts: 3295ok. you're welcome.
-
AuthorPosts
You must be logged in and have valid license to reply to this topic.