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Hi.
Thank you for contacting us.
We have checked and fixed that issue on our demo site.
Please check it and let us know again if you still see the issue.
Thanks.
Hi.
Thank you for contacting us.
To change the site language, please go to Settings/ General/ Site language option.
If you want to translate the theme language, you can use some plugin as WPML, Loco Translate plugin.
Please check it again.
Thanks.
Hi.
Thank you for contacting us and sorry for the late response.
On the single property page, we also have the print icon to print the property info to PDF file.
Please check it again.
Thanks.
Hi again.
We have checked your site, updated the theme and WPBackery plugin.
Now you can edit your page again.
With site speed, you can use some cache plugin as Total cache and Cloudflare. It can help you speed up your site.
Please check it and let us know again if you still have the issue.
Thanks.
Hi again.
You forgot the FTP server name. Please give us that info again.
Thanks.
Hi again.
We have supported more layout for the shop product page, you can check the config at the Customizer/ WooCommerce/ Shop page to have the best layout for your site.
Thanks.
5 years, 3 months ago in reply to: Cannot install Emigo theme properly, not showing in the customizer #1068119Hi again.
We have installed the child theme to your site, but have the issue when the child theme activated.
Please go to your PHP.ini file on your server and enable the config allow_url_include=On
After change the config, please let us know again.
Thanks.
Can you give us the FTP account again? You forgot the server name.
Thanks
Hi again.
With the stock display, I think you should set the default values like this https://prnt.sc/mem5vz
It will help you show the stock info at the first loading.
With the discount price, I'm not sure about the plugin, please contact the plugin author to check it again.
Thanks.
Hi again.
The stock using for all the attribute, but it only shows when you select the attribute, this is the logic of WooCommerce, not from us. If you want to always show the stock info on the variable product, you can add the custom CSS below
.woocommerce-variation.single_variation { display: block !important; }
Please check it again.
Thanks.
For the variable product, you need to select the attribute to show the stock info https://prnt.sc/me42fs
The stock will reduce when the order complete.
Please check it again.
Thanks.
Hi.
Thank you for contacting us.
Yes, we have found some issue with the homepage on the mobile.
Can you give us the site admin account? We need to access your site and add the custom CSS to help you fix the issue.
Thanks.
Hi again.
We have checked your site, setup the stock product and it still work fine https://prnt.sc/me3e15
Please check it and let us know the issue again.
With the shop banner heading background, please go to customize/ WooCommerce/ Shop page, you will see the option heading background image.
Please check it again.
Thanks.
Hi.
Thank you for contacting us and sorry for the late response.
Yes, we have checked our plugin and found the issue with the latest version.
We will check and update it soon.
Thanks.
Hi again.
We have checked your site and found the issue with the mobile loading speed.
Can you install the cache plugin as the Total Cache and check it again?
On the desktop testing, it still works fine.
With the expired job listing, please give us your site admin account. We need to check the config.
Thanks.
Hi again.
The SMTP just use to setup your sending name, email, not the email content.
To change the
New User Registration Email Confirmation Content, please go to JobMonster/ Settings/ Email Templates/Other.
https://prnt.sc/mdn7uyPlease check it again.
Thanks.
Hi again.
As I see, maybe you forgot to submit the sitemap again.
On this article https://www.betterteam.com/how-to-post-a-job-on-google, this is step 4
4. Use sitemaps to let Google know when you've added and removed jobs.
Do you submit the sitemap again? Please check it again.
Thanks.
Hi.
Thank you for contacting us.
We have checked your site, try to export the calendar then import to our calendar. It still displays the correct time as your site data.
Please check my attach file and feedback us again.
Thanks.
Jackie.Attachments:
You must be logged in to view attached files.5 years, 3 months ago in reply to: Critical error to our business. hours dont show properly in some screens #1067691Hi again.
1. With the classes listing, we have fixed the issue to get the class next session info.
It can't get the correct date time when the class has multiple schedules, you need to go to class details to check the schedule.
2. To fix the issue with schedule layout, we have added the custom CSS to the customize/ additional CSS.
.entry-content tr td, body.et-pb-preview #main-content .container tr td {
padding: 0;
}
The code will add to the new version.
Thanks.
Hi again.
We have updated the latest version 2.0.5.1 to help you fix the issue with the event repeat.
Can you check it again?
Thanks.
Hi again.
We have updated the plugin to fix the issue with class tyle color. Can you install that version 2.0.5.1 to your site and check it again?
If yes, please give us your site admin account.
Thanks.
Hi.
Thank you for contacting us.
Please wait for us. We will help you check and import the data to your site soon.
Thanks.
Hi again.
1. If your hosting block the mail.php function, you can't use the email config in the JobMonster/ Settings/ Email Template/ Other.
In this case, you need to use the SMTP plugin as https://wordpress.org/plugins/easy-wp-smtp/ to config the sending email on your site.
2. To see the confirmation email content on the other setting as this https://prnt.sc/mazxoe you need to enable the Require Email Confirmation config on the Settings/ Member.
Please check it again.
Thanks.
Hi again.
Sorry for the issue with the package page. I see the issue from the custom CSS.
a.btn.btn-primary {
display: none;
}It also removes the purchase button on the package page.
Please check it again. We have removed that CSS.
Thanks.
Hi again.
Sorry for the late response.
We have checked and fixed that issue on your site with the typography on the field.
Please check it again.
Thanks.
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