Forum Replies Created
-
AuthorPosts
-
Hi.
Thank you for contacting us.
The old account info isn't correct. Please give us the site admin account again. We will help you check the issue.
Regards.
Hi.
Thank you for contacting us.
The issue is form WP 6.4.3. You need to unzip the file noo-jobmonster.zip and compress that folder again to fix the issue.
We will release a new version to fix it soon.
Regards.
1 month, 4 weeks ago in reply to: Stuck on Edit Company Info Page Loop When A Second Employer Ad Is Purchased #1220991Yes, it still requires updated company information before posting a job.
Please check the full address field on the employer field again. https://prnt.sc/B-OpZnR-AeLc
Regards.
1 month, 4 weeks ago in reply to: CSS code or HMTL for Including Phone Number in Registration Form #1220990Hi Chaitanya HR
Sorry, we don't support the phone number on the registration form. If you want to replace the display field with the Phone number field, you need to edit the source code in this file:
wp-content/themes/noo-jobmonster/layouts/forms/register-form.php
and wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php
Regards.
1 month, 4 weeks ago in reply to: Stuck on Edit Company Info Page Loop When A Second Employer Ad Is Purchased #1220988Hi.
I have checked your site with that account. I can still post a job, it also has an issue with company info.
I think the issue is with the full address field on the company profile.
Please recheck that field.
Regards.
Hi.
Thank you for contacting us.
The company can't add the expiration date, it depends on the job package time.
Regards.
Hi.
Thank you for contacting us and sorry for the late response.
We will release a new version 1.0.1 to fix that issue with the last version of Elementor. Please wait for us, we need to wait for the review from Envato. https://prnt.sc/czzsFu1e62rp
Regards.
Yes, if you need help, please let us know again.
Regards.
Hi.
I have checked your site and found the issue with the Imagify plugin, when you turn on the option Webp format, it will affect to our plugin, it can't get the correct image.
Please recheck it.
Regards.
Hi.
Thank you for contacting us.
As I see, you are using the custom CSS to hide the minutes and seconds countdown. We also checked the countdown jQuery, it also doesn't support the option to hide that info. So the custom CSS may be the best way to hide that info.
Regards.
Hi.
Thank you for contacting us.
Please give us your site admin account. We will access your site to help you check the issue.
Regards.
Hi.
Please go to edit the page and check the page settings, you will see the option menu Logo Sticky.
I'm afraid it still have the config for our logo.
Regards.
Hi.
Please increase your PHP server config and try it again. https://nootheme.com/knowledge-base/recommended-php-configuration-limits/
If you still have the issue, please give us your site info and admin account. We will access your site to help you check it.
Regards.
2 months, 1 week ago in reply to: Attempting to apply the Jobmonster Theme, Error: Incompatible Archive” #1220941Hi.
As I see, you have changed the topic status to "Resolved" for this topic. If you need more help, please let us know again.
Regards.
2 months, 1 week ago in reply to: Stuck on Edit Company Info Page Loop When A Second Employer Ad Is Purchased #1220940Hi.
Thank you for contacting us.
Please give us your site info admin account again. We need access your site to help you check the issue.
Regards.
Hi.
Thank you for contacting us.
With the job tags field input, if you select field type "Multiple Job_tag with input" that will allow you to add a new tag at the font-end job posting: https://prnt.sc/8HIGRmM5R7Ka
The tag field only appears on the job posting page, not on the resume. https://prnt.sc/2gdI2W0_QidH
Please recheck it.
Regards.
This reply has been marked as private.Hi.
Thank you for contacting us.
I have helped you remove the admin account info. And maybe you have changed that account.
Please give us that info again. Don't forget to check to private reply box.
Regards.
Thank you for that solution.
Hi okkhalid
Please let us know again if you still have that issue.
Regards.
Hi.
For the company listing, please go to Dashboard/ Jobs/ Companies, it will list all the company info on your site.
For the jobseekers listing, you can manage their resumes in the Dashboard/ Resumes, it also can help you redirect the candidate profiles: https://prnt.sc/_IZGhh5vp1dQ
Please recheck it.
Regards.
Hi.
Sorry for the mistake, we only have the option for the required attach file or resume on the JobMonster/ Settings/ Job Application: https://prnt.sc/Xz-iYN1J5gfI
You also can require the Candidate account for the Job Application via Settings/ Action Control: https://prnt.sc/IFHPnvu8_4lp
Please recheck it.
Regards.
Hi.
Thank you for contacting us.
I have checked the unsubscribe job alert function on the alert email, which still works fine to delete the job alert. If you want to check that function, you can check on this file:
/wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php line 2535 with the email_delete_alert_action() function.
Regards.
3 months, 1 week ago in reply to: error importing demo data / outdated copies of some WooCommerce template files #1220900Hi.
I have checked and fixed the customize save issue. Please recheck it.
Regards.
Yes, we will release a new version this week.
Thanks.
Hi.
Please give us your site info, admin account. We will access your site to help you check that issue.
Regards.
-
AuthorPosts