Jackie

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please downgrade your PHP to 7.x. We have checked our theme and found the issue with PHP 8.

We will release a new version to fix it soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will access your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

You can use the Loco Translate plugin to change the field in the search form.

Please install the Loco translate plugin, select themes/ noo Citilights/ New language/ select English/

https://prnt.sc/l6T7lA1oMRBe

For the all, please search All %s. https://prnt.sc/7Uz_vBhigdW2

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

We can't access your site, please give us your site admin account.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

We don't have the option to hide that info, but you can use the custom CSS below to hide that icon.

.property-action-button.fa-plus { display: none; }

.property-action-button.fa-heart-o { display: none; }

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Sorry for the late response.

Please give us your site info. We need access your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked and helped you hide the email address in the application management.

I also helped you fix the download CV and print resume button.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked your front-end with the employer account. It still required the package to view the resume details as your setting. https://prnt.sc/y7htAcAxXi4x

Please recheck it and let us know if you still have the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked and helped you fix the issue. I have installed the WPBakery Page Builder on your site. Now it works fine.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Sorry for the late response.

I have checked your site but have not found the issue. I'm afraid the issue is from the WPML and multi-site. When I change the theme to another theme, it still doesn't display the menu.

Maybe have some config for the multi-site or WPML menu. Can you contact WPML to ask about the issue?

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

1. For the multi-select custom field, please use the enter for the field value: https://prnt.sc/jNlDOX2NezZ6

2. For the email issue, you need to check the sending email function on your site first. Then go to Jobmonster/ Settings/ Email template and check the email function. We have the email config for each user type. https://prnt.sc/KqDLQWMYHGlS

3. Generate User ID. Can you explain more about the function of the user id? The user ID is unique and it use to get the data from the user. If it generates another user ID, how to use it on your site?

4. With admin permission, you can create a job and assign it to each company as you want. You also can manage the job at the back end.

For the front-end, only the username registered under the company info can access the company and manage the job, application. We don't have the function to assign another user to manage the company at the front end.

5. Sorry, we don't have the option to print the application, but the candidate will receive an email for the application. They can print the email for the interview.

If you have the question, please let us know again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked and found the issue with the Revolution slider. After updating the slider, now you can edit the page with front-end edit.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, admin account. We need access your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Yes, I see the issue with the Front-end editor. I'll check and let you know soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have fixed that issue on your site.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Yes, Because the resume edit form has the field to select the candidate. The issue is when you have a lot of candidates. We will check and let you know soon when I found a solution.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked your site. I still can register a new user. I see, you have enabled the "Required email confirmation" for the new user. Please go to the email and confirm the email to activate the account.

You also can disable that option, every new user will auto-activate.

Check the config at the Jobmonster Settings/ Member. https://prnt.sc/yNf_gi5lj1o9

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked and disabled the debug log.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

We use the company_id field in the job details to know the correct company job. If your job doesn't have correct company_id field, it will add the job to another company. Maybe you need to update that field in the job CSV file before doing the import.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL and admin account. We need access to your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked your site, I still can add the content to the service page. https://prnt.sc/96XCBUer9nYz

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, and admin account. We need access to your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access your site to help you check the issue.

Thanks.

Add New Note to this Reply

[Author]

Posts