Jackie's Replies | NooTheme

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1 year, 5 months ago in reply to: Companies – Sort by Featured? #1220372

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Sorry for the mistake, I have added the order featured to the company listing. Now you can click to featured to order the listing in the company management.

Please recheck it.

Thanks.

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1 year, 5 months ago in reply to: Option “Featured job” #1220359

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

When a user buys the package with the option "Featured Company" the company will become to the featured company. You can find the enina company info in the companies listing page. https://prnt.sc/dIoTY1w6h2rX

For the job featured, please go to job management on the front-end and check to star featured icon. That will help you make the job to the featured job.

Please recheck it.

Thanks.

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1 year, 5 months ago in reply to: Standart packet #1220357

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Please go to Job management at the front-end and click to star to set the job to featured. That will help you set the job as the featured and show it on the featured job shortcode.

Please recheck it.

Thanks.

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1 year, 5 months ago in reply to: Companies – Sort by Featured? #1220356

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I have checked and helped you display the featured company on the top listing.

Please recheck it.

Thanks.

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1 year, 5 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220355

Jackie
NooTheme

Topics: 0
Posts: 2096

Thank you for your feedback.

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1 year, 5 months ago in reply to: Settings Job Applications wrong #1220354

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Thank you for contacting us.

1. For the Employer email issue, please check the Email config for the Employer at the Jobmonster/ Email Templates/ Employer emails tab.

At the job details, we also have the field to overwrite the employer email. Please leave blank for that field. https://prnt.sc/O1vfrc7NGZxR

2. For the job expired notification, please enable that config at the Jobmonster/ Settings/ Jobs/ Email Alerts expire before day option: https://prnt.sc/I_SqnYxaTnma

For the job expired email template, please check the template at the Jobmonster/ Email template/ Employer email tab. https://prnt.sc/VGThbrjxYa_K

Please recheck it.

Thanks.

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1 year, 5 months ago in reply to: Trouble with updating the theme #1220353

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Thank you for contacting us.

1. I still can see the purchase code registered under your account. It is available until July 11, 2023

2. For the file download from Envato, please extract the file and install the file noo-jobmonste.zip in the theme files folder.

3. Please give us your staging site info and admin account. We need access to your site to help you check the issue.

Thanks.

Thanks.

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1 year, 6 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220342

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I'm afraid the issue is from your browser cache. It works fine on my browser.

https://prnt.sc/Q2GCb-3F-WJ8

https://prnt.sc/vEaNrrYqVSJT

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220340

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

We have checked and fixed that issue on your site.

Now you can edit your create a new page with WP Bakery page builder.

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Getting The passed in client_id is invalid ” 862e27jlzrem1u” error. #1220339

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I have checked and fixed that issue on your site.

Now you can login with linkedin.

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Companies – Sort by Featured? #1220338

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Thank you for contacting us and sorry for the late response.

Do you want to show only the featured company or sort the featured company into the first listing?

Please let us know again. We will help you check the query to filter by the featured.

Thanks.

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1 year, 6 months ago in reply to: Map refresh after 20 to 30 hours. Is there any way to refresh the map fast. #1220335

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I have checked the Test job. I added the address to the Test job to display the job on the map. After adding the address, the job has shown on the map. Then I remove the test job. As you see, the job also disappears from the map. It doesn't take 20 hours to refresh the job map.

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: how to put the Job location into the map instead of the Company location? #1220334

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi again.

Do you want to remove the checkbox "The same as company address"?

Please go to this file: wp-content/themes/noo-jobmonster/framework/libs/custom-fields/render-fields.php and remove the source code from lines 366 to 390.

That will help you hide the checkbox.

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220326

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Thank you for contacting us.

I have checked and helped you import the demo data with the WPBakery page builder.

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Map refresh after 20 to 30 hours. Is there any way to refresh the map fast. #1220325

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I have checked your site. For the company info on the map, we also have the option to hide the company on the shortcode. I have helped you turn off the company.

For the job display, I have checked your job and found the issue, it missed the map and address info. Please add the info to your job as the "School Security Guard - Fredericksburg" job. https://prnt.sc/cdOAu7vPt9ej

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Uncaught Error: Call to undefined function vc_map_get_attributes() #1220323

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi agsobol.

Please give us your site URL and admin account. We need access your site to help you check that issue.

Thanks.

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1 year, 6 months ago in reply to: I tried to import the companies using WP All Import plugin but getting error. #1220322

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I only tested import for the company not for the job. But you can do the same with the job import.

It doesn't have the limit import but if you have a large file, it also depends on your server config.

For the job location, you need to import the latitude and longitude to get the correct position.

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Job location/full address fields are not shown in the “Post a Job” page #1220321

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, and admin account. We need access your site to check the config to display the Job Location field.

Thanks.

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1 year, 6 months ago in reply to: Need to update Slider Revolution #1220308

Jackie
NooTheme

Topics: 0
Posts: 2096

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1 year, 6 months ago in reply to: Unable to view Job Applications. #1220307

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I have checked and helped you fix the issue when clicking to edit the application. Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: I tried to import the companies using WP All Import plugin but getting error. #1220299

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

I have run the company import to your site and it still works fine with WP all import plugin. https://prnt.sc/NOiuN1VUkeAU

https://prnt.sc/e7M6iPcw0P9d

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Similar to Can’t register new user, edit existing user #1220298

Jackie
NooTheme

Topics: 0
Posts: 2096

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1 year, 6 months ago in reply to: Disabling job schema as I have SEO plugin schema #1220297

Jackie
NooTheme

Topics: 0
Posts: 2096

Hi.

To disable the Schema JobPosting for the job details, please go to Customize/ Job & Company/ Single Job and disable the option: "Enable Schema JobPosting".

Please recheck it.

Thanks.

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1 year, 6 months ago in reply to: Unable to view Job Applications. #1220296

Jackie
NooTheme

Topics: 0
Posts: 2096

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1 year, 6 months ago in reply to: 2 problems in demo installing #1220282

Jackie
NooTheme

Topics: 0
Posts: 2096

Yes, because I need to reset the data to import the demo data.

Please recheck it.

Thanks.

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