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Hi.
Thank you for contacting us.
Please give us admin permission for the Jackie account again.
We need access your site to help you check that issue.
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1 week, 6 days ago in reply to: Job Posting shows “Pending Payment” after Order has been Completed #1221761Hi.
We have checked and fixed that issue on your site.
Please recheck it.
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1 week, 6 days ago in reply to: Job Posting shows “Pending Payment” after Order has been Completed #1221756Hi.
Please provide us with your FTP account. We need to edit the source code to debug the issue. I can use the WP File Manager, but sometimes it will return an error.
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1 week, 6 days ago in reply to: Job Posting shows “Pending Payment” after Order has been Completed #1221751Hi.
Sorry for the late response.
I have checked and found that issue with your post job. The package also displayed under the Manage Plan page at the font-end. But I don't know why the job is still pending payment. I'll check and let you know soon. https://prnt.sc/edgznhWjRPna
Regards.
This reply has been marked as private.Hi.
I have checked and helped you import the demo data. The import demo data returns an error, but all the pages have been completed to import on your site. I just checked and saved the config to fix the issue, and used the Search & Replace plugin to replace the demo URL with your site URL.
Please recheck it.
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This reply has been marked as private.Hi.
I have checked your site, I still can search for the job, and it works fine.
Example with the job category: management, the job search result will return 1 job: Product Manager: https://prnt.sc/AUENBhZiu5Ux
And with the keyword search: custom, the job search result returns 1 job: https://prnt.sc/oqCw_E0uxETe
Please recheck it.
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Hi.
Thank you for contacting us.
Please provide us with your site URL and admin account. We will help you check the issue soon.
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Hi.
Thank you for contacting us.
You can change the text in the job package with the Loco Translate plugin. Please go to Loco translate/ theme, select Noo JobMonster, and click to add a new language with English. Then search the string you need to change.
Please recheck it.
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This reply has been marked as private.Hi.
Please recheck the site account again. I can't access your site with that account.
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Hi.
Please refresh and clear your browser cache to see the change. https://prnt.sc/SUAv7GQZvyNE
I'm afraid your browser cached the CSS file.
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Yes, I have checked and helped you change the yellow color to your color
Please recheck it.
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Hi.
I have checked and helped you fix the header and footer issues.
Please recheck it.
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Hi.
Thank you for contacting us.
Maybe you have changed the site admin account. Please provide us with your site admin account again.
Don't forget click to "Set as private Reply". It will protect your reply content.
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Hi.
I have added custom CSS to help you change that color. https://prnt.sc/shc1AVJg5vu9
Please recheck it.
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Hi.
To change the job hover background color, you can use the custom CSS below:
.noo-job-grid .noo-job-item:hover { background-color: #43494C; border-color: #43494C; }
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Hi.
The search field "Job Locations" gets the label from the job custom field "Job Location". https://prnt.sc/tToszjIkU04s
You can change the custom field to change that label.
I also added custom CSS to help you fix the search field style.
Please recheck it.
Regards.
Hi.
I have changed the source code to help you add the location image. https://prnt.sc/2ClqBZ4dBqLR
Please recheck it.
Regards.
This reply has been marked as private.This reply has been marked as private.Hi.
If you don't want to use the member page for the admin login, you can go to Jobmonster/ Settings/ Member/ and uncheck to "Use Member page as WordPress Login/Register" option. https://prnt.sc/hfnhe943BqN-
I see you have turned off that option.
Please recheck it and let us know again if you need help.
Regards.
Hi.
I have checked and fixed the outdated template file issue on your site.
Please recheck it.
Regards.
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