Jackie

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Viewing 25 posts - 451 through 475 (of 2,043 total)
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  • 1 year, 4 months ago in reply to: Add resume and job application are not working from wp dashboard. #1220448

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked and disabled the debug log.

    Please recheck it.

    Thanks.

    1 year, 4 months ago in reply to: Importing data from website to another website #1220447

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    We use the company_id field in the job details to know the correct company job. If your job doesn't have correct company_id field, it will add the job to another company. Maybe you need to update that field in the job CSV file before doing the import.

    Thanks.

    1 year, 4 months ago in reply to: Notification Email to receive application notification Is not sending CV on that #1220446

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    Please give us your site URL and admin account. We need access to your site to help you check the issue.

    Thanks.

    1 year, 4 months ago in reply to: Unable to edit any page #1220445

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked your site, I still can add the content to the service page. https://prnt.sc/96XCBUer9nYz

    Please recheck it.

    Thanks.

    1 year, 4 months ago in reply to: The registration form is not working #1220443

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    Please give us your site URL, and admin account. We need access to your site to help you check the issue.

    Thanks.

    1 year, 5 months ago in reply to: ERROR #1220429

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We need access your site to help you check the issue.

    Thanks.

    1 year, 5 months ago in reply to: Importing data from website to another website #1220428

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked our CSV file import and don't find the company with that ID. https://prnt.sc/bGQzdDVcrm2A

    You need to import the company with the correct ID.

    Please recheck it.

    Thanks.

    1 year, 5 months ago in reply to: Add resume and job application are not working from wp dashboard. #1220427

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked and fixed the issue on your site, now you can click to add new application at the back-end.

    Please recheck it.

    Thanks.

    1 year, 5 months ago in reply to: Add resume and job application are not working from wp dashboard. #1220424

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    For the add a new application, I have checked and found the issue from the candidate field in the new application. When you have a lot of users, it can't get all the users to these fields. I'll check and improve the source code to help you fix that issue.

    Thanks.

    1 year, 5 months ago in reply to: my topics are still not resolved please and please response me. #1220423

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked and replied to your topic.

    Please check and give us your site admin account again. We need access your site to help you check the issue.

    Thanks.

    1 year, 5 months ago in reply to: resume paid details are not working #1220422

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us and sorry for the late response.

    To enable the package to access the resume details or view resume contact info, please go to dashboard/ JobMonster/ Settings/ Action Control/ and select employer with paid package for the View details resume option and view resume details. https://prnt.sc/chfciMunfnoa

    With that options, the employer needs to buy the package to view the resume.

    And your site account doesn't correct.

    Please recheck it.

    Thanks.

     

    1 year, 5 months ago in reply to: Menu not displaying on montreal.lesexologue.ca #1220403

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked your site, maybe the issue is from the WPML plugin. I also check the twenty seventeen theme, the menu also doesn't appear. https://prnt.sc/gS8bvuCWR5MU

    Can you disable the WPML plugin and recheck it?

    Thanks.

    1 year, 5 months ago in reply to: Admin post a job, and add new email to it, application should be on new email. #1220402

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    Yes, for the job posted by admin, if you add the email to the notification email field, the application email will send to that email.

    We don't have the option to disable the apply button for the job post by the admin.

    Thanks.

    1 year, 5 months ago in reply to: WooCommerce template outdated #1220401

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    We have checked and fixed that issue on your site.

    Please recheck it.

    Thanks.

    1 year, 5 months ago in reply to: Theme customization #1220393

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    1. Please go to Customize/ Menu/ Select the menu name and scroll down, you will see the option menu location. Check the location want to display the menu. https://prnt.sc/vWf_TXnjCWjB

    2. To change the color, please go to customize/ Design and layout, then you will see the option to change the color. https://prnt.sc/7UZNPTN0CIG4

    3. To upload the logo for the header, please go to Customize/ Header/ Logo and upload your logo as you want.

    Please recheck it.

    Thanks.

    1 year, 5 months ago in reply to: Error lines on my website #1220392

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us and sorry for the late response.

    Please give us your site admin account. We need access your site and source code to help you fix the issue.

    Thanks.

    1 year, 5 months ago in reply to: Menu not displaying on montreal.lesexologue.ca #1220391

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    Please give us your site admin account. I need access your site to check the config for the menu.

    Thanks.

    1 year, 5 months ago in reply to: Asking about Job location on map and another issue #1220390

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    We have checked and fixed that issue with the post-a-resume page. Now you can see the resume package when click to post a resume button.

    Please recheck it.

    Thanks.

    1 year, 5 months ago in reply to: Trouble with updating the theme #1220380

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have checked and helped you fix the issue with the JobMonster Add-on plugin. For the media image issue, I see the 403 forbidden for the image.

    Please check your .htaccess file to remove the 403 forbidden.

    Thanks.

    1 year, 5 months ago in reply to: Ask about: post meta keys #1220379

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    Please upload your image to another source and give us the link to view it again.

    Thanks.

    1 year, 5 months ago in reply to: Option “Featured job” #1220378

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    The featured company will be auto-added to your account when you purchase the package including that featured.

    For the featured job, you need to do it by yourself by clicking on the featured star in the job management.

    Please recheck it.

    Thanks.

    1 year, 5 months ago in reply to: Import job offers into the jobmonster database #1220377

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    Thank you for contacting us.

    You can use the WP All Import to import your job from a CSV file to the Jobmonster theme.

    Thanks.

    1 year, 5 months ago in reply to: Some fields are missing on add new user form and edit user form. #1220376

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    We have checked and found the issue is from your Ultimate member plugin config.

    Please select the WP Default Employer role, then you will see the company listing select field.

    https://prnt.sc/ACcBiTHMWty5

    Please recheck it.

    Thanks.

     

    1 year, 5 months ago in reply to: Developers familiar with JobMonster #1220375

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Sorry, we don't use the Ultimate Member for our theme.

    Thanks.

    1 year, 5 months ago in reply to: How to add logout option to the menu. (See attached screenshots) #1220373

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi.

    I have added the source code to this file: wp-content/themes/noo-jobmonster/layouts/user-menu.php line 242 to help you add the sign-out menu item to all other user accounts.

    For the user menu item, we only support the menu item for the Employer or Candidate user type.

    Please recheck it.

    Thanks.

     

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