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For almost two months, you did not offer any support and just hang us out. We just seek a refund via Envato now because of your unexpected late reply. As a matter of fact, we are surprised to see your reply, almost when we have four months left for the support to expire.
Your reply copied below is not clear
3. This error due you install plugin easy installer.
Await your reply.
this is over 3 weeks and 5 days old that you have failed to reply to our raised issues, is this fair? can you refund our money while we delete your theme?
This is another issue entirely on DEMO not working?
We got this error notification (copied below for your attention)from our hosting company after initial installation that demo install plugin was not working which was observed too but was ignored due to the ability to work with the video downloaded which explained how to set-up this jobmonster theme. Read below the error notification........
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Installer Plugin.
First, visit your website (https://www.<wbr />heraldhrconsulting.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.<wbr />heraldhrconsulting.com/wp-<wbr />admin/themes.php?page=easint&<wbr />demo_install=true) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
https://www.<wbr />heraldhrconsulting.com/wp-<wbr />login.php?action=enter_<wbr />recovery_mode&rm_token=<wbr />jrGURgs3VMM1Ob4GgxXwFS&rm_key=<wbr />aLZFfzr4BrPwTOAmElxBpf
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
Error Details
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An error of type E_COMPILE_ERROR was caused in line 1101 of the file /home/hhrc/Heraldhrconsulting.<wbr style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" />com/wp-content/plugins/easy_<wbr style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" />installer/admin/importer/<wbr style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" />wordpress-importer.php. Error message: Cannot redeclare wordpress_importer_init() (previously declared in /home/hhrc/Heraldhrconsulting.<wbr style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" />com/wp-content/plugins/<wbr style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" />wordpress-importer/wordpress-<wbr style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" />importer.php:1219)
