- This topic has 37 replies, 3 voices, and was last updated 5 years, 7 months ago by
.
-
Posts
-
Hi,
I cannot change anything anymore at the Timetabel Setting, nor classes slug, nor class page layout - nothing.
After try to change e.g. values, saved them it went all back how it was before.
Please help.
Hi,
now the timetable settings are not working again.
What's wrong here.
And please: this is an urgent issue. You need to help me quickly.
Thanks
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
Please provide us with your website's URL/ admin account and FTP account privately. In addition, can you give us an image which clarifies your question clearly?
We will try to check as soon as possible.
Thanks so much.
NooTheme
Hi,
I am working locally but I have a public site for which I already gave admin rights to your programmer.
I think the request is quite clear. NooTimetable Settings is not working. I.e. I cannot change the "navigat link for item". After update it goes back to the value before. (see screenshot)
Why? What shell I do? Is it another bugg?
I cleared my cache already and it is still not updating.
Thanks for help.
Cheers
Oliver
Hi,
I check on your site and the function "Navigate Link for Item" still normal works.
Hi,
yes, I know. But as I said. This is another public site. I am on another developing locally with MAMP.
Do you have a guess why it is not working?
Thanks
Hi,
I'm not sure about this problem, there may be a conflict between plugin Noo Timetable and plugin or your theme.
To be sure you can install new and only use the Noo timetable plugin and the WordPress default theme. If nothing happens, you continue to install your theme and check. Then for each plugin. Until you find out where the problem comes from.
Hope it helps!.
Best regards,
tb.
Hi tb,
I did what you asked me for: deactivated all plugins, used the default theme, installed and activated noo-timetable plugin as the only active plugin (see screenshots) - but unfortunately the error still prevails.
The settings in noo-timetable are just not updating.
Maybe the error lies in the sql-database? Should I delet all tables generated by your plugin? But then I will loose all my data. Work of 2-3 days will be gone.
If you think this would be an options then please can you give me a step by step guide how to do so and how I can save my inputs in order not to write everything again?
Any other ideas?
Thank you so much for your help and your time. I am sorry about that...
Cheers
Hi tb,
on friday I sent you the backup files meaning I put it in a dropbox file and registered your email so that you can download them. I also sent you an email to your account you mentiones above.
Any insights, yet?
Thanks
Cheers Oliver
Hi,
You can add this line to the functions.php and check the value "memory_limit".
var_dump(phpinfo());
-> You go to the php.ini file and increase this value (try with 512M).
-> Restart Apache and reload the site to check if the value has been changed.
-> Remove the above code and go to Noo Timetable and check again.
Best regards,
tb.
Hi tb,
thanks for your response. I did what you asked me for but unfortunately I get new error messages. See screenshots.
I am not sure, if the solution regarding the my.cnf is really the one. We can meet again via skype.
Regards
Oliver
Hi,
This is a generic WordPress error telling you it has run out of allocated memory.
You can try again with the instructions here:
If it is unsuccessful, you can contact via my skype.
Best regards,
tb.
Hi,
Does this problem occur when you update a post or page?
You can change the "memory_limit" with each value 1024 and -1.
If the above error still exists, the problem may come from PHP code.
I am sorry I do not understand
I think I just could not figure out how to adapt this path suPHP_ConfigPath /home/username/public_html so that it points to the location of my php.ini-file.
This is what they say under the above mentioned link in my last message.
Do you want to check again by yourself via teamviewer?
Thanks
Hi again,
I'd like to get a solution soon because I can not really continue working...
Thanks
Ok, thank you very much. I will contact you tomorrow around 4 p.m. your time.
See you
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Today, @tinhbeng is so busy building the new product so he cannot help you via TeamViewer. Thus, he will come back to help you the next day. In addition, we also highly recommend our customers can upload their website to a hosting. It will be easier for us to find the issue.
Please pay attention to it.
Thank you.
NooTheme
You must be logged in and have valid license to reply to this topic.