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Hi
We have a site that was set up sometime ago but left with no attention. We're coming back to refresh it and have some lack of understanding with some issues.To begin with membership registration process. The initial form requires user's display name, first name, last name etc. We have email confirmation switched on. #1 Email link Auto login When the email is received by the new user and the link is clicked the user is taken to the Profile screen already logged in. This does not seem secure. I was expecting to be presented with the member login screen. #2 Last Name Now on the Profile form for the first time the new user has not received any instructions about the importance of filling in their details here. Can this be added ?
Assuming they go ahead they will add various details about themselves, some fields optional, some mandatory. On this form the First Name and the Last Name fields are already populated with the details from the original registration form - which is good. However on saving the profile form for the first time the First Name value is replaced with the 'Display Name' and the last Name field is blanked, despite it being marked as mandatory. Now if any edits are made to the Profile a warning will be shown that the Last Name field cannot be left blank - although it was not blanked by the user it was auto blanked.
Please advise how to deal with these 2 issues
thanksHi
Can anyone help here? We did just paid for another license to get support.
The main issue is why the First Name and Last Name fields on the Profile page are being changed on Save.
thanks
Is there a specific reason why this request support is being ignored?
We're here for support, we paid again for a licence just to get support.
We'd expect some recognition after 5 days of waiting and seeing support responses to every other post on this forum.Hi.
Thank you for contacting us and sorry for the late response.
1. Do you want to change the logic when clicking confirm email, the user will not auto-login to the site?
2. Please provide us with your site URL, admin account. We need access to your site to check the configuration.
Regards.
Hi
Thanks for replying.1. We would at least like to test a change in the logic if it's possible.
It doesn't seem 'best practice' security-wise to have a link in an email that performs an auto-login.
It seems the email links are limited to be valid for only one click but is there a time limit applied too? Does the link expire after so many hours if not clicked?
2. Will reply privately next.
Dear JackieThanks for replying.Yes the Admin account was removed due to you being unresponsive.As you are aware from the original support request made more than 3 weeks ago, we paid you for support as we work through a website update.It took you 5 days to reply to that post.Since then nothing from you, nothing at all despite, your support has been paid for and it is time limited.What assurances can we get from you now that we are going to get the support service we paid for?Until yesterday, why was there no input from anyone at Noo Themes for the previous last 2 weeks.Right now we feel like we are paying for something that you have no intention of delivering.The original request for support was for an issue that now appears to be rectified. We assume there was some conflict in custom fields.However we have additional issues.The first and most significant being the JobMonster recent update to v4.8.3 is causing error messages to be shown on the front end.Before we proceed, please let us know under what terms we can continue to receive support from Noo Themes?Hello.
Yes, please let us help you check the issue with our theme again. We will try to help you soon.
Regards.
Hi.
Thank you for your feedback.
We have released a new version 4.8.3.1 to fix the debug code display on the job package listing.
You can get that version.
Regards.
Hi.
I have checked your site.
1. The captcha still displays on your registration form.
2. The icon doesn't overlap the content on the single details page. https://prnt.sc/cXCCd1PMg2fe. If you have that issue, please provide us some screenshot.
3. Yes, I have found that issue on your site, I will check our site to add the resume title on the print option.
4. To download/print the resume, you need go to the details page.
5. I have checked and fixed the icon display issue on the step icon widget, https://prnt.sc/foDhysgs2DcH. Please recheck it.
6. I still see the widget title on the companies or Jobs page. https://prnt.sc/Rc1SOqH3wFBc
Please recheck it.
Regards.
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