Forgot your password

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  • 5 years, 3 months ago #1078062

    recrutemic
    Customer
    Topics: 2
    Posts: 8

    Hello,

    My users can not reset their password. When they click on "forgotten password" there is automatically a 404 error that appears. How can I do ?

    Thank you in advance for your help

     

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    5 years, 3 months ago #1078080

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi 🙂

    This error may be caused by page"Members" that has not been create or has not been setting.

    Please check for create page "Members" and setting in the menu "JobMonster - Member - Member Manage Page".

     

    5 years, 3 months ago #1078107

    recrutemic
    Customer
    Topics: 2
    Posts: 8

    Hi, 

    Thank you for your advices but even when I do what you say, it's don't work. I always have a 404 error.

    Thank you in advance for your help

     

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    5 years, 3 months ago #1078110

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295
    This reply has been marked as private.
    5 years, 3 months ago #1078143

    recrutemic
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    5 years, 3 months ago #1078323

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    Yo forgot the site URL, please give us that info again.

    Thanks.

    5 years, 3 months ago #1078339

    recrutemic
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    5 years, 3 months ago #1078340

    recrutemic
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    5 years, 3 months ago #1078369

    recrutemic
    Customer
    Topics: 2
    Posts: 8

    Guys?

    5 years, 3 months ago #1078502

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hello!

    we checked and do not detect any problems with your website. Please provide an FTP account for us to continue checking.

    Thank you!

    5 years, 2 months ago #1078776

    recrutemic
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    5 years, 2 months ago #1078837

    recrutemic
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    5 years, 2 months ago #1078845

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hello !

    Currently, you using theme version 4.4.4 (newest version 4.5.2.8) and your theme does not have a licence key. To fix these errors, update the latest version. Thank you!

    5 years, 2 months ago #1079251

    recrutemic
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    5 years, 2 months ago #1079407

    tinhbeng
    NooTheme
    Topics: 0
    Posts: 2065

    Hi,

    After update your theme, you need to save change the Permalink again.

    Currently, the function "forgot password" normal works. Please check again.

     

    Best regards,

    tb.

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