Drop down is not compatible with upgraded version of WordPress.

[anirudkane]

Hello Team, The drop down for Advanced search option is not compatible with the current version of WordPress 5.7.1. I need assistance to fix the particular bug also I cannot simply upgrade Theme as my website is customized and few features get wiped away after Theme upgrade. I need your team's support to help me with the particular bug-fix so that I can keep my Environment updated.

Please note I have a sandbox environment where the bug fix can be validated before we perform it on production. Early response will be highly appreciated.

Regards,

Ani

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[anirudkane]

Hello Team, Any update on above topic please?

 

Regards,

Ani

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[anirudkane]

Dear Support team, dangdv

Gentle reminder! Please can you help.

 

Regards,

Ani

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[anirudkane]

Dear Team,

 

Update please.

 

Regards,

Aniruddha

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[anirudkane]

Team,

 

Reminder please. Can you advise on the bug fix?

 

Regards,

Ani

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[pilonscv]

Hi,

And if we go back to another version of wordpress, solve the problem?

Thanks

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[anirudkane]

Yes, on older version there is no issue. There is some bug in theme which is freezing the drop down of advanced search. But I cannot continue using older version of wordpress for a longer duration.

 

Ani

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[anirudkane]

Support team, Why isn't anyone bothering to address my query? Is my question not clear??

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[pilonscv]

Hello,

What version of wordpress you use? i cant put this work...

Thanks

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[anirudkane]

This reply has been marked as private.

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[pilonscv]

I cant see what o write anirudkane

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[anirudkane]

My version is 5.4.1 currently where it is working.

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[pilonscv]

Thanks, now it works... so it is a version problem, but i think we will not have help about this... this suport is very poor...

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[anirudkane]

Hi, They should help. I have paid for the support. I can share the receipt.

Support team, Please help.

 

Regards,

Ani

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[pilonscv]

Hi,

I pay too, but as you can see they dont respond to the topic...

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[pilonscv]

Hi,

Any update?

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[anirudkane]

Hi Support,

Please help me with files that I must update for bug fix.

I tried updating the theme but the advanced search is still freezed.

 

Regards,

Ani

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