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Hello,
I have installed your theme on my client's site and it does not display correctly.In the attachment you can see the structure and how it displays on the front-endHere is the link to our site: http://serwer277453.lh.<wbr />pl/lemonti/Please let me know how to fix it. I would like it to display as in the structureAnother question. Can I have Noo theme enabled only for one menu and for other menus (ie footer ones) use regular WP menus?Hi.
Thank you for contacting us.
Please give us your site admin account. We need access your site to help you check that issue.
Regards.
Hi.
I have checked and helped you configure the sub-menu. https://prnt.sc/HjNxex91II6X
https://i.imgur.com/9GA9nCt.png
Please recheck it.
Regards.
Please describe what have I done wrong. Also please let me know how can I disable Noo Menu for footer menus
I have found that the menu in mobile version does not open at all when I click the icon. Can you please check it?
Hi.
To disable the Noo mega menu, please go to menu/ Enable Noo menu/ and click the "Disable Noo menu" link under the bottom, then save the menu. That will help you disable the Noo menu. https://prnt.sc/1D0PHu1y3kyo
I have configured and helped you display the menu on the mobile https://prnt.sc/_gxUiHyI3cBU
Please recheck it.
Regards.
The footer menu are fine now, thanks
I still have issues on mobile:
1. After your changes the previous menu with cart disapeared. I need it back
2. The menu on mobile works unreliably:
2.1 When I open the menu and tap first positon to unfold it works ok
2.2 When I tap second one it works ok
2.3 When I tap the second submenu disappears and third one does not show up. So it looks like the whole menu disappeard and I need to scroll up to find it. Please find the screen recording here https://photos.app.goo.gl/VdZaNbfCAvY1mFPKA
Hi.
I have checked and fixed the mobile issue on your site.
Please recheck it.
Regards.
Hi,
After your fixes there is a 500 error generated by your plugin (see attachment)
Furthermore on mobile still logo does not show up and your menu is on the top and should be below icons as on desktop version.
How can I change the word 'Menu'?
One more thing, There is a bug you shoukd fix.
1. Open the menu on mobile
2. Unfold a very long submenu
3. Scroll to next top level menu item
4. Unfold next submenu (which is much shorter then the previous one)
Result: The long menu is closed and short menu is open. The whole menu is much shorter and goes up but my screen view does not so it seems as the menu disappeard. I have to scroll up to find what I have clicked
Expected result : my view is scrolled to the element I have just clicked.
Hi.
I have checked your site and found the "internal server error" issue. Please provide us with your FTP account. I need access the source code to help you debug that issue.
Regards.
Please read above posts. You have an info there how to get around it.
Also I need you to respond faster. It is not acceptable to wait a week for an answer.
Hi,
Have you deleted the 's' from https in URL? It would fix the problem.
You are responding to slow. If you will not respond in 2 days I will ask for a refund.
Regards
B
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