- This topic has 13 replies, 2 voices, and was last updated 5 years, 4 months ago by
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Hi,
As a candidate when I fill the resume form, multi select location field, other multi select box and also checkbox form field does not inserted into database. But If I do so from wp admin panel then it's all fine.
Can you please tell me why is this happening?
can you check it urgently and reply me as soon as possible.
Thank you
Hi,
Please update the new version to fixed this issue.
(You should backup before updating)
Best regards,
tb.
Hi Tinhbeng,
Thanks for your reply but in my development server I have updated the theme (noo-jobmonster) but still facing the same issue.
Whenever a Candidate login and Post a Resume , then multi location field, multi select box and checkbox not working , can you please look into it and response as soon as possible. It's an urgent issue.
Thank you
Hi,
You are sure that you are using version 4.0.6.4.
Please send me link your site and wp admin account.
I will help you check.
Best regards,
tb.
Hi,
You need to add a purchase code to use the Jobmonster version update function directly on the site.
Currently, each purchase code is limited to 5 different domains.
After you update purchase code, you go to Dashboard -> Update -> update for Jobmonster.
Best regards,
tb.
Hi,
I have updated the purchase code and also update the theme. Can you please look into it.
It's an urgent basis.
Thank you
Hi,
Thanks for your reply
I know it's working from back end but if you login as a candidate and post a Resume form then it's not working. Multi select form fields and checkbox form fields are not working if you fill the form as a candidate login.
Hope, now I clear you everything. Please look into it urgently.
Here below the candidate login details, you may check ( what I sent you before also when send the wp admin details):
username: debarati
password: 123456
Thank you
Hello,
Please, check the attached screenshot, hope I clear you the exact problem.
Please, response as soon as possible.
Thank you
Hi,
It looks like you used Child Theme and overwrote Jobmonster's core files (framework folder).
This will lead to the following problem:
When we have an update in these files, it will not be updated on your site -> because you overwrote it previously with Child Theme.
This is the updated code in the file noo_form_handler.php for the above problem.
Best regards,
tb.
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