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Good morning,
in desktop mode I see the individual products while if I reduce the screen or view it on a smartphone everything disappears
Hi,
Can you provide me with assistance please? a lot of time has already passed and I have to deliver the site to the client. Thank you
Greetings,
I need to receive your response, I would like to understand why you are completely ignoring me, is this the support you provide?
If you do not provide me with assistance, I am asking for a refund of the money spent as there are serious problems on the subject that you do not want to solve for me.
Regarding the problem, I saw that there is a javascript (which refers to the "owl" library which appears to be used for managing the "carousel" of product images) which works well up to a resolution of 992 pixels wide ( in the attached photo 1 I have circled this fact for you), as soon as the resolution drops below the width of the photo "wrapper" (i.e. the element of the page that encloses them) is set to almost 4000 pixels (attached photo 2), so in reality it's not that everything disappears, but it simply ends up outside the viewport, how can I fix it?
Hi.
I have checked your single product page on the mobile. It still works fine. https://i.imgur.com/h5Blccv.jpeg
Please recheck it.
Regards.
the problem was solved by setting a sidebar of the shop on the right, while if I set it on the left the problem arises
If I set the sidebar to the left, the smartphone display error continues to exist, I attach the screenshot
Hi.
Did you change the password? please give us your admin account again. Maybe the issue is from the CSS. I'll help you check it soon.
Regards.
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