The item is broken, malfunctioning or not as described

The theme is not as described and many of the functions are glitchy. Here are a few:

- Background image covering the header logo, while the rest of the header is showing fine.
- Hardly any icons what they say they do, but rather display an empty square instead.
- Noo advanced search widget breaks as soon as you add multiple categories to the search.
- Team member widget doesn't allow customisation of more than 5 team members.
- When you upload the features of the theme a large amount fail for no reason, have tried loading multiple times to no avail.

The theme isn't finished. It's not what was promised. I used the live test and everything worked perfectly, then I purchased the theme and nothing works as well.

I also send 5 messages to their Facebook page and was ignored on multiple occasions.

I would really appreciate a refund as this whole thing has set the launch of the website back by a couple of weeks.

Many thanks,
Sam