NooTheme Premium WordPress Theme › Forums › Organici › The site is experiencing technical difficulties
- This topic has 1 reply, 2 voices, and was last updated 4 years, 10 months ago by
Jackie.
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4 years, 10 months ago #1081254
Hello friends
When I try to customize my theme, the following error message appears:
"The site is experiencing technical difficulties. Check the site administrator's email inbox for instructions."
In the message I received in the email, it says the following:
"Hello.
Since WordPress 5.2 there is an internal feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automatic email.
In this case, WordPress has detected an error with your theme: NOO Organici.
First, visit your site (https://amigosdahorta.com.br/) and check for any visible issues. Then visit the page where the error was found and check for any visible issues.
Contact the support team where you host your site for help investigating this issue.
If your site appears to be broken and you cannot access your control panel as usual, WordPress now has a special "restore mode". This allows you to securely log in to your dashboard and investigate further.
To keep your site secure, this link will expire in 1 day. Don't worry about it, however, a new link will be emailed to you if the error occurs again after the link expires.
Error Details
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An error of type E_ERROR was caused on line 41 of the wp-content / themes / noo-organici / includes / customizer / options.php file. Error Message: Uncaught Error: 'NOO_Organici_Customizer_Helper' not found in wp-content / themes / noo-organici / includes / customizer / options.php: 41
Stack trace:
# 0 wp-includes / class-wp-hook.php (286): noo_organici_customizer_register_options_general (Object (WP_Customize_Manager))
# 1 wp-includes / class-wp-hook.php (310): WP_Hook-> apply_filters (NULL, Array)
# 2 wp-includes / plugin.php (465): WP_Hook-> do_action (Array)
# 3 wp-includes / class-wp-customize-manager.php (928): do_action ('customize_regis ...', Object (WP_Customize_Manager))
# 4 wp-includes / class-wp-hook.php (286): WP_Customize_Manager-> wp_loaded ('')
# 5 wp-includes / class-wp-hook.php (310): WP_Hook-> apply_filters (NULL, Array)
# 6 wp-includes / plugin.php (465): WP_Hook-> do_action (Array)
# 7 wp-settings.php (546): do_action ('wp_loaded')
# 8 /What should I do? How to solve?
Thanks!
4 years, 10 months ago #1081331Hi.
Thank you for contacting us.
Please give us your site URL, admin and FTP account.
We will help you check that issue soon.
Thanks.
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