- This topic has 6 replies, 2 voices, and was last updated 5 years, 9 months ago by
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Topics: 0
Posts: 3295Hi,
Please give us your website's URL & admin account and FTP account privately via checking Set as private reply checkbox.
We will check your issue soon.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
We have got access to your website then checked this issue but we don't find any issue on your website.
In addition, we also checked Palazzo version which you are using but you have used the older version of Palazzo theme (1.0.0). In this case, you should update the latest version of Palazzo theme to get some features and bugs in it.
Please check again, then feedback us.
Best Regards,
NooTheme
Hi, if I try to add to a property - a floor plans picutre, and update it, it wont add, - it gives me a error 500 page, that is a bug. you can try it.
- more precise it gives me this :
<h1 style="font-size: 1.6em; font-weight: normal; line-height: 1.25em; margin-bottom: 16px; margin-top: 0px; word-wrap: break-word; font-family: system-ui, sans-serif; background-color: #f7f7f7;">This page isn’t working</h1>http://www.belizeseaview.com is currently unable to handle this request.
HTTP ERROR 500
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
We have got access to your website then activated Palazzo version 1.1.1 on your website. After that, we checked your issue but it didn't happen.
Please check your website again because we still enable Palazzo 1.1.1 on it.
Best Regards,
NooTheme
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