Theme data (images) not avaliable

Hi,

Thanks for contacting us.

We are so sorry for the late response because we had a long holiday for the lunar new year. Therefore, we cannot help you during that time.

Please provide us with your website's URL and admin account privately via checking Set as private reply checkbox. We will check this issue and import images on your website.

Best Regards,

NooTheme

Hi,

Thanks for getting back to us.

You can go to our demo website http://wp.nootheme.com/mebla/ then download our images. After that, you can upload them to your website.

Normally, when you click to import our sample data, you will receive the gray images but it seems that there is an issue of the import process. Therefore, you can upload images by manual upload.

Please contact us if you still need to help.

Best Regards,

NooTheme

Yes, we can give you the zip image but have different image ID with the dummy data image folder and origin site. That is the reason the image still can't link to correct folder when you updating the image folder.

Thanks.

Okay, this is link to download all image using on this theme

https://drive.google.com/file/d/14eAk2VBB_Y_P4Z3LcnVIZ-Kb0DTxU8lv/view?usp=sharing

Thanks.

Hi again,

Thanks for getting back to us.

As we told above, you need to upload these images manually and add to position exactly. We are really sorry but we didn't have any option to upload once time.

Hopefully, you can understand it.

Best Regards,

NooTheme

Hi again,

Thanks for your feedback.

We are so sorry but you should upload these images by yourself because it is out of our support. In addition, when you start to configure your website, we think that you can change the image also.

In this case, if you still want to upload images we will help you will an extra fee.

Please consider, then feedback us.

Thank you.

NooTheme

Hi @[email protected]

Thanks for your feedback.

Firstly, please do not provide your information on another customer topic because it doesn't secure for you. We also deleted it and saved it to our list.

For your issue: We have got access to your website then checked it, you have imported our sample data successfully.  Currently, we have used gray images in sample data. If you want to use our images, you can download the above link.

Please check, then feedback us.

Best Regards,

NooTheme