NooTheme Premium WordPress Theme › Forums › Other Products › Dreamer › Website Goes Blank upon WooCommerce Download & Activation
- This topic has 24 replies, 3 voices, and was last updated 2 years ago by
Jackie.
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AuthorPosts
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2 years, 1 month ago #1064845
Hi,
I just started setting up the theme, and WooCommerce sends the website to a blank page when I'm trying to download and activate. How can I send you a private message with credentials?
2 years, 1 month ago #1064846This reply has been marked as private.2 years, 1 month ago #1064847Hi,
Thanks for contacting us.
Please give us your website's URL & admin account and FTP account privately via checking Set as private reply checkbox. We will check your issue as soon as possible.
Thank you.
NooTheme
2 years, 1 month ago #1064849This reply has been marked as private.2 years, 1 month ago #1064855Please confirm if you received my 2 private messages with credentials.
2 years, 1 month ago #1064996Hello? Is there anyone looking into the issues with this theme?
2 years, 1 month ago #1065021Hi again.
Sorry for the late response.
Please check the FTP account again. It returns the empty folder. We can't help you check the issue with that account.
Thanks.
2 years, 1 month ago #1065027This reply has been marked as private.2 years, 1 month ago #1065036Hi again.
As I see, you have changed the WP admin account. Please give us that account again and do change another info. We will let you know after install completely.
Thanks.
2 years, 1 month ago #1065045This reply has been marked as private.2 years, 1 month ago #1065083Hi.
Please check it again. We have fixed the issue with the theme install.
Thanks.
2 years, 1 month ago #1065385Hi Jackie,
Thank you. I was able to make some basic set up.
I have a few more things that need your attention:
1. I'm using Loco Translate, as I need to name some of your themes defaults differently on the frontend. It works well, but after synchronizing, the translated strings disappear, leaving only 16 out of 1269 available. Any leads why is this happening?
2. How do I remove the cost and location from the single event page? It's a virtual raffle, we don't invite people, announcing only.
3. Is it possible to remove the time of posting from causes? (See screenshot).
4. In the user's comments (Leave your thought), there's an optional line Website. How do I hide it?
5. How do I add default amounts to the donations popup? You have 4 available, I need another 4.
6. Is there anywhere I can edit the text above those donation amounts?
Thank you.
Attachments:
You must be logged in to view attached files.2 years, 1 month ago #1065392Re #1. I see this message:
Debug: Translations don't match template. Run sync to update from noo.pot.
When I run Sync it leaves me with 16 strings. Please advise.
2 years, 1 month ago #1065607Hi again,
Thanks for your feedback.
2- Please add this Custom CSS segment to Customizer > Custom Code > Custom CSS:
.donate-progress-label {
display: none !important;
}
.content-meta span:nth-child(1) {
display: none !important;
}
3- You can use this Custom CSS segment:
.content-meta span:nth-child(2) {
display: none;
}
4- You can add this Custom CSS segment:
#respond{display:none;}
5- Currently, we only support to add 4 default amounts of the donations popup. In this case, we will discuss with our developer to update this feature as soon as possible.
6- Please edit in this file: {root}\wp-content\themes\noo-dreamer\includes\post_type\noo_donate.php line 977. Also, see this image: https://imgur.com/CPbCxvj
For question 1: Please give us your FTP account privately because we need to check your source code.
Best Regards,
NooTheme
2 years, 1 month ago #1065625This reply has been marked as private.2 years, 1 month ago #1065626When I search on the website, the results are shown too close to the footer and the picture is blown up (see screenshot). Can the search results look more put together? Please advise.
Attachments:
You must be logged in to view attached files.2 years, 1 month ago #1065650This reply has been marked as private.2 years, 1 month ago #1065769Hi again.
Sorry for the late response.
1. The cost on the event page will hide when the countdown end. If you want to hide the cost and location on the single event details page, you can add the custom CSS
.noo-eventtime .event-cost { display: none; }
.event-info-sidebar div:fist-child { display: none; }2. With the time posting, you can use the custom CSS
.content-meta time { display: none; }
5. To add more donate option, you can change the code at file
wp-content/themes/noo-dreamer/includes/post_type/noo_donate.php line 577 to 585, you can add more input form.
We have added the custom CSS to your customize/additional CSS
Please check it again.
Thanks.
2 years, 1 month ago #1065814Hi,
Thank you so much. All works besides the event location sidebar.
2 years, 1 month ago #1065823Regarding the search results that I posted earlier:
When I search on the website, the results are shown too close to the footer and the picture is blown up (see screenshot). Can the search results look more put together? Please advise.
There's another issue, the woo product come out in search. How do I hide it, keeping only causes.
2 years, 1 month ago #1065974Hi again,
Thanks for your feedback.
We are so sorry for late response because we had a weekend so we cannot help you during that time.
In addition, we also accessed your website again but unsuccessfully.
Please check it, then feedback us.
Thank you.
NooTheme
2 years, 1 month ago #10661932 years ago #1066209Hi again.
Yes, the search result using another template as with another page.
We have added the style for search result page.
Please check it again.
Thanks.
2 years ago #1066217Thank you. 3 things (all for the search results page):
1. Could you please help remove products from the search, leaving only causes? (please see screenshot).
2. The sidebar is missing space before the footer.
3. The sidebar is supposed to be collapsed in its blue section. (please see screenshot).
Attachments:
You must be logged in to view attached files.2 years ago #1066326Hi again.
Sorry for the late response.
1. The search using in the widget is the search for all the post type. I will check and let you know again.
2,3. We have fixed the issue on the collapse widget content and the sidebar layout.
Please check it again.
Thanks.
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