This topic contains 24 replies, has 3 voices, and was last updated by 
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Hi,
I just started setting up the theme, and WooCommerce sends the website to a blank page when I'm trying to download and activate. How can I send you a private message with credentials?
This reply has been marked as private.Hi,
Thanks for contacting us.
Please give us your website's URL & admin account and FTP account privately via checking Set as private reply checkbox. We will check your issue as soon as possible.
Thank you.
NooTheme
This reply has been marked as private.Please confirm if you received my 2 private messages with credentials.
Hello? Is there anyone looking into the issues with this theme?
Hi again.
Sorry for the late response.
Please check the FTP account again. It returns the empty folder. We can't help you check the issue with that account.
Thanks.
This reply has been marked as private.Hi again.
As I see, you have changed the WP admin account. Please give us that account again and do change another info. We will let you know after install completely.
Thanks.
This reply has been marked as private.Hi.
Please check it again. We have fixed the issue with the theme install.
Thanks.
Hi Jackie,
Thank you. I was able to make some basic set up.
I have a few more things that need your attention:
1. I'm using Loco Translate, as I need to name some of your themes defaults differently on the frontend. It works well, but after synchronizing, the translated strings disappear, leaving only 16 out of 1269 available. Any leads why is this happening?
2. How do I remove the cost and location from the single event page? It's a virtual raffle, we don't invite people, announcing only.
3. Is it possible to remove the time of posting from causes? (See screenshot).
4. In the user's comments (Leave your thought), there's an optional line Website. How do I hide it?
5. How do I add default amounts to the donations popup? You have 4 available, I need another 4.
6. Is there anywhere I can edit the text above those donation amounts?
Thank you.
Re #1. I see this message:
Debug: Translations don't match template. Run sync to update from noo.pot.
When I run Sync it leaves me with 16 strings. Please advise.
Hi again,
Thanks for your feedback.
2- Please add this Custom CSS segment to Customizer > Custom Code > Custom CSS:
.donate-progress-label {
display: none !important;
}
.content-meta span:nth-child(1) {
display: none !important;
}
3- You can use this Custom CSS segment:
.content-meta span:nth-child(2) {
display: none;
}
4- You can add this Custom CSS segment:
#respond{display:none;}
5- Currently, we only support to add 4 default amounts of the donations popup. In this case, we will discuss with our developer to update this feature as soon as possible.
6- Please edit in this file: {root}\wp-content\themes\noo-dreamer\includes\post_type\noo_donate.php line 977. Also, see this image: https://imgur.com/CPbCxvj
For question 1: Please give us your FTP account privately because we need to check your source code.
Best Regards,
NooTheme
This reply has been marked as private.When I search on the website, the results are shown too close to the footer and the picture is blown up (see screenshot). Can the search results look more put together? Please advise.
This reply has been marked as private.Hi again.
Sorry for the late response.
1. The cost on the event page will hide when the countdown end. If you want to hide the cost and location on the single event details page, you can add the custom CSS
.noo-eventtime .event-cost { display: none; }
.event-info-sidebar div:fist-child { display: none; }2. With the time posting, you can use the custom CSS
.content-meta time { display: none; }
5. To add more donate option, you can change the code at file
wp-content/themes/noo-dreamer/includes/post_type/noo_donate.php line 577 to 585, you can add more input form.
We have added the custom CSS to your customize/additional CSS
Please check it again.
Thanks.
Hi,
Thank you so much. All works besides the event location sidebar.
Regarding the search results that I posted earlier:
When I search on the website, the results are shown too close to the footer and the picture is blown up (see screenshot). Can the search results look more put together? Please advise.
There's another issue, the woo product come out in search. How do I hide it, keeping only causes.
Hi again,
Thanks for your feedback.
We are so sorry for late response because we had a weekend so we cannot help you during that time.
In addition, we also accessed your website again but unsuccessfully.
Please check it, then feedback us.
Thank you.
NooTheme
Hi again.
Yes, the search result using another template as with another page.
We have added the style for search result page.
Please check it again.
Thanks.
Thank you. 3 things (all for the search results page):
1. Could you please help remove products from the search, leaving only causes? (please see screenshot).
2. The sidebar is missing space before the footer.
3. The sidebar is supposed to be collapsed in its blue section. (please see screenshot).
Hi again.
Sorry for the late response.
1. The search using in the widget is the search for all the post type. I will check and let you know again.
2,3. We have fixed the issue on the collapse widget content and the sidebar layout.
Please check it again.
Thanks.
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