Website crashes and won't load everytime I activate the theme

NooTheme Premium WordPress Theme › Forums › Timetable › Yogi › Website crashes and won't load everytime I activate the theme

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  • 1 year, 7 months ago #1063210

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7

    Title say it all. I even increased upload and php limits on the server.

    Please help.

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    1 year, 7 months ago #1063248

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi,

    Please give us your website's URL/admin account and FTP account privately via checking Set as private reply checkbox.

    We will check this issue directly.

    Thank you.

    NooTheme

    1 year, 6 months ago #1064184

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 6 months ago #1064220

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi again,

    Thanks for your feedback.

    Your admin account incorrectly. In addition, please give us your FTP account too, we will help you to install our theme &plugin.

    Best Regards,

    NooTheme

    1 year, 6 months ago #1064394

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 6 months ago #1064416

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi again,

    We can access your front page via your link but when we enter your admin account, it doesn't correct.

    Please help us to check your admin account again, then feedback us soon.

    Thank you.

    NooTheme

    1 year, 6 months ago #1064478

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 6 months ago #1064500

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826
    This reply has been marked as private.
    1 year, 5 months ago #1064920

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 5 months ago #1064921

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 5 months ago #1064981

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi,

    Thanks for your feedback.

    We can access your website successfully then activated Yogi theme on your site. Everything works fine and we don't meet the crashes issue.

    Please check it again, then let us know if you want to import our sample data.

    Best Regards,

    NooTheme

    1 year, 5 months ago #1065470

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 5 months ago #1065471

    MickeySunshine
    Customer
    Topics: 1
    Posts: 7
    This reply has been marked as private.
    1 year, 5 months ago #1065538

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi again,

    Thanks for your feedback.

    Please feedback us again if you still need to help.

    Best Regards,

    NooTheme

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