4 years, 10 months ago #42157
I'm having a problem with the visual composer. It works fine but it's so slow it's as if I'm on dial-up.
I already spoke with the web host about speeding up the site and they have. The site itself runs fine but when I'm working with it, editing what I need on the page with the visual composer it takes a life time. Is there something that can be fixed with this?
Thank you!4 years, 10 months ago #42160
Also having a problem with the Header Font in the customize tool. I choose a font I want and it looks find in the customize window but when I leave it reverts into ( i'm guessing ) a default type.
https://gyazo.com/cbf31218551a52652c5fd9ad3a9d05a8 ( type I want )
https://gyazo.com/9d35ee70da07cf9cc51efe48e7f8009d ( default type )
Is there a way around this?
Thank you!4 years, 10 months ago #42222
Thanks for contacting us.
I sorry for last weekend is a holiday, so I do not support you get.
I’m sorry but I can’t access your site with the username and password you gave me.
Please check your site on link below
ThuyNT4 years, 10 months ago #42598This reply has been marked as private.4 years, 10 months ago #42599
It also continues to tell me there is an update for the visual composer and i've updated it so many times.4 years, 10 months ago #42758
I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience.
We will update new version today.
ThuyNT4 years, 8 months ago #49955This reply has been marked as private.4 years, 8 months ago #49956
I noticed in google chrome it doesn't show but when i opened it in firefox it shows .__.
Not sure why that is4 years, 8 months ago #50053
You must be logged in and have valid license to reply to this topic.