Visual Composer, Home Event Slider, and Nav Menu Issues

[cmulcanCustomer Topics: 1 Posts: 5]

Hello,

I have various issues I need your help on:

1. Visual Composer backend editor not loading/showing items
   1. Ex. On the Event Slider Homepage (came with theme demo content), when switching to the VC backend editor, no elements/shortcodes load. Screenshots attached.
2. Visual Composer, can't add/load any elements on new pages
   1. Ex. I created a new page, selected VC backend editor, and tried to add elements but nothing happens.
3. Event Slider Homepage not loading/showing the event slider on the homepage even though I can see it is there by looking at the text editor for that page. (I cannot view the VC backend editor for the page because of the problems I previously mentioned.) Screenshots attached.
4. The main Navigation Menu is not showing properly when viewing the site like normal, however, when I go to the customizer screen the menu shows fine. Screenshots attached.

I have already deactivated, deleted, and reinstalled Visual Composer. These problems are still here. I have gone over the forums in search of help but it seems I will need your direct assistance. I will provide admin info upon request.

Thank you,

Christian Mulcan

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[JunnieCustomer Topics: 3 Posts: 12083]

Hi,
Thanks for contacting us.
This issue because WordPress 4.5 conflict with visual composer plugin. So, you should update Viasual composer plugin.

To updat this plugin, please deactivate visual composer plugin and delete it. After that download this file below and install&active
https://www.mediafire.com/?2o75c9da1g9sgva
After update it, this issue will resolve
We will update last version of Revolution slider in the next version.
Please wait.

Best regards,
ThuyNT

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[cmulcanCustomer Topics: 1 Posts: 5]

Thank you, the Visual Composer is now working. And I assume the Even Slider on the homepage will show/work properly once the revolution slider is updated with that next version? And when will that next version update happen?

Also, I still have the menu issue (see screenshot), not showing properly. How can that be fixed?

Thank you,

Chris

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[JunnieCustomer Topics: 3 Posts: 12083]

Hi,
Wish you a nice day.

Please provide me link of your site and your admin account and FTP account via private message. I will check and fix for you soon.

http://prntscr.com/9yrcrd

Regards.

ThuyNT

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[cmulcanCustomer Topics: 1 Posts: 5]

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[JunnieCustomer Topics: 3 Posts: 12083]

This reply has been marked as private.

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[cmulcanCustomer Topics: 1 Posts: 5]

Hi,

Thank you for your response. The image you requested for "Issue Visual Composer" about the background image overlay is attached.

Unfortunately I have run into more problems. They are as follows:

• Events Page - events are not ordered properly (even if I change the post upload dates)
  • Events should automatically be ordered by start date, most recent first
  • On the admin, there should be a section for 'Event Ordering' to select how we want the events to be shown to visitors
  • There should be 'filtering' options on the Events Page for visitors
• Events Page Sidebar - "Upcoming Events" widget not showing events in proper order selected in the widget settings (sort by start day + most recent first)

If these issues also exist on the Causes Page (I haven't gotten to working on that page or it's content yet), which I think is fair to assume may exist, can you please check and fix as well. Thank you for your help.

Images are attached.

Thank you,

Chris

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[JunnieCustomer Topics: 3 Posts: 12083]

Hi,

I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience.

Please wait. I am checking for you

Best regards,
ThuyNT

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[cmulcanCustomer Topics: 1 Posts: 5]

Hi,

Have you checked my theme issues yet? Please update me on this matter.

Thank you,
Chris

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[JunnieCustomer Topics: 3 Posts: 12083]

Hi,

We have released a new version, you can update right now. We apologize for this delay and hope you sympathize with us!
Chris, wish you a good day!

Best regards,
ThuyNT

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[cmulcanCustomer Topics: 1 Posts: 5]

Hi,

Yes, I made the theme update but the same problems I previously messaged you about still exist. Please take a look and fix.

Thank you,

Chris

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[JunnieCustomer Topics: 3 Posts: 12083]

Hi,
Wish you a nice day.
For event page.
You can use Noo Event shortcode to order Event

http://diverselygeek.org/test-event-page/

Event category only show when category have event.

http://prntscr.com/b0wkgx

For Upcoming Events in Widgets Noo Event
You can see link image below
http://prntscr.com/b0wkqd

Best regards,
ThuyNT

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