Visual Composer errors

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Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • 4 years ago #1021093

    raznov
    Customer
    Topics: 10
    Posts: 32

    Editing in visual composer is not working. All elements show a spinning box when trying to work with them.

    Please see attached image

    4 years ago #1021152

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,
    Thanks for contacting us.
    Please provide me link of your site and your admin account and FTP account via private message. I will check for you soon.
    http://prnt.sc/ctnxjd
    It seems your site has used up its memory, mostly because of some heavy plugins. You’ll need to increase the memory for PHP by editing the wp-config.php file.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Please add this code into wp-config.php file.
    http://prntscr.com/9w8cq3

    Regards,
    Junnie

    4 years ago #1021243

    raznov
    Customer
    Topics: 10
    Posts: 32
    This reply has been marked as private.
    3 years, 12 months ago #1021260

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,

    Wish you a nice day.

    Please give me host name to log in FTP account. http://prntscr.com/dwkvxk

    Best regards,
    Junnie

    3 years, 12 months ago #1021360

    raznov
    Customer
    Topics: 10
    Posts: 32
    This reply has been marked as private.
    3 years, 12 months ago #1021399

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,
    Please give us the right to check your files in FTP. We can access to your FTP account; however, we can not see files
    http://prntscr.com/dx1d6l

    Please add code below in wp-config.php

    define ('WP_MEMORY_LIMIT', '128M');

    Best regards,

    Junnie

    3 years, 12 months ago #1021464

    raznov
    Customer
    Topics: 10
    Posts: 32

     

    this is the ip 184.154.174.162

     

    3 years, 12 months ago #1021511

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,

    Wish you a nice day.

    Please give us the right to check your files in FTP. We can access to your FTP account; however, we can not see files

    http://prntscr.com/dxgyhq

    Best regards,

    Junnie

    3 years, 12 months ago #1021527

    raznov
    Customer
    Topics: 10
    Posts: 32
    This reply has been marked as private.
    3 years, 12 months ago #1021566

    Junnie
    Customer
    Topics: 4
    Posts: 12083
    This reply has been marked as private.
    3 years, 12 months ago #1021597

    raznov
    Customer
    Topics: 10
    Posts: 32
    This reply has been marked as private.
    3 years, 12 months ago #1021641

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,

    maybe your server has blocked our IP or our country, Vietnam. Please check that. Our IP is 113.190.233.73

    Please add my skype (khigiacmove_2390) and install teamviewer. I will check via teamviewer for you

    Best regards,

    Junnie

    3 years, 12 months ago #1021717

    raznov
    Customer
    Topics: 10
    Posts: 32
    This reply has been marked as private.
    3 years, 12 months ago #1021732

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,

    Please deactivate WooCommerce Subscriptions plugin. You will use all shortcode in Visual composer http://prntscr.com/dy39g3

    Best regards,

    Junnie

    3 years, 12 months ago #1021741

    raznov
    Customer
    Topics: 10
    Posts: 32
    This reply has been marked as private.
    3 years, 12 months ago #1021791

    Junnie
    Customer
    Topics: 4
    Posts: 12083
    This reply has been marked as private.
    3 years, 12 months ago #1021793

    Junnie
    Customer
    Topics: 4
    Posts: 12083

    Hi,

    Please check your site again. We edited for you

    Best regards,

    Junnie

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