Tagged: visual composer
4 years, 3 months ago #1015465
I don't understand why I can not use visual composer anymore (It is well activated on my backoffice though).
Actually, when I would like to make a modification, nothing appear in my page in the visual composer area anymore.
I can see the content of my page only if I go to classic back office editor.
Thank you very much,4 years, 3 months ago #1015466This reply has been marked as private.4 years, 3 months ago #1015603
Thanks for contacting us.
Please update your theme to update Visual composer. The current version of Visual composer is 4.12.1
Junnie4 years, 3 months ago #1015791
the only thning is that I use a child theme. Does risk exist if I download a new version of the theme ?
Could you help me with the process to follow so that I don't loose anything of my website ?
thank you very much,4 years, 3 months ago #1015843
To avoid losing changes, please install the childtheme. Using Childtheme has some advantages. You can change (Add, reduce, edit, delete) without having any influence on Parentheme when we release an updated version. Besides, it will not eliminate customs you edited. Moreover, structure of child theme is quite simple. It only includes 2 files that are functions.php and style.css. If you want to edit any file, you can copy that file from a position of parent theme to the corresponding one of childtheme. If you do not want to use child theme, you only need to install parent theme.
In a nut shell, you should back up all the data> update> Install childtheme> activate it> pasted edited files in the parent theme into the corresponding position of the childtheme.
Active Child theme:
Step 1: Go to Customizer/Import&Export Setting. Export file JSON
Step 2: Install plugin Widget Importer & Exporter
Step 3: GO to Tools. Widget Importer & Exporter and export .wie
Step 4: Active Child theme (Importer & Exporter again two files .wie and .json)
Here are some links about child theme:
You must be logged in and have valid license to reply to this topic.