3 years, 11 months ago #29821
im in urgent need of help
I accessed my site this morning and found out that the pages are misplaced suddenly
Home page showing another page. please assist me with this as this started after i loaded the latest update of the theme. Thanks3 years, 11 months ago #298223 years, 11 months ago #298233 years, 11 months ago #298273 years, 11 months ago #29882
Please check your site again. I’m sorry but I can’t access your site with the username and password you gave me.
ThuyNT3 years, 11 months ago #298903 years, 11 months ago #29899
Please check your site again.
I've go to admin panel/Setting/Reading and select homepage here. You can see link image below
ThuyNT3 years, 11 months ago #29901
Hi Thanks for your help but this wasnt how my site looked like few hours ago
i had the normal home page and also the home on the main menu as seen in the theme sample
suddenly it disappeared, i dont want this homepage-2. i want the default original one withe the map homepage aas well just like the default site sample.please see the attachment and compare with my site. Help me correct this please. I need this two home pages back thanks. please assist me.
Im really freaking out here.3 years, 11 months ago #29905
Hi Please check all the profile also the manage application, messages , all of that all leading to the wrong page. Am i in trouble here? any idea how this happened? my entire site is off. is there a way i can reinstall the theme so it will automatically reset? will that work? what should i do3 years, 11 months ago #29907
Hi Thanks and please ignore my last complain abouut the members page ive set it up.
Now i just need that my homepage and the map homepage back like it was before and as seen in the default sample3 years, 11 months ago #29923
Please give me FTP account via private. I will check help you soon
ThuyNT3 years, 11 months ago #299573 years, 11 months ago #29959
if it doesnt work type it in manually thanks3 years, 11 months ago #29966
Ok, Please check your site again and active some plugin. I've test and deactivate it 🙂
ThuyNT3 years, 11 months ago #30010
Thanks for yesterday. i actually ended up solving this by restoring my backup which overwrite all that happened. I have been searching for the root cause since this incidence. This definitely has to do with the coding because the website was displayed totally upside down.
Can you please check if something went wrong before 29th when you guys did some changes/updates in the theme. the issue happened on 27th around 7pm gmt+8. could this be a possible reason?
Your assistance will be appreciated3 years, 11 months ago #30050
I think you have to edit, change the position of the part, in the visual composer. I corrected help you, before updating we checked
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