2 years ago #1026400
We have 3 problems with this theme.
- The first is that when we finish the installation through of the .zip file and introduce de purchase code, the Demo Data files looks like download correctly but after that the different files, posts, pages, images, slides... dont appear on my back office.
-The second problem is that when we try to create a new page all the own elements of the theme appear unconfigured, with strange sizes...
-The third question is with google map. After to introduce the api key the maps continue with the error message
Best regards2 years ago #1026428
Thank you for contacting us.
Can you give us your site info, admin account?
We will help you check this issue again.
Jackie.1 year, 12 months ago #1026564This reply has been marked as private.1 year, 12 months ago #1026566
We are working with "Gas Mask" program with the IP: 126.96.36.199 to see http://www.gabrielrojas.com without any restrictions1 year, 12 months ago #1026647
Thank you for feedback us.
Do you want to hold your old data on your site?
If not, I'll reset your data and reinstall dummy data to get our demo content.
Then you will setup your data as you want, ok?
Please let us know again. I'll help you do it soon.
Jackie.1 year, 12 months ago #1026766
Ok!! You can erase all the files1 year, 12 months ago #1026945This reply has been marked as private.1 year, 11 months ago #1027131
Can you help me or my problem has no solution? I need to know your answer because if I dont have a solution I will change the Theme and ask Envato Market to return my money1 year, 11 months ago #1027147This reply has been marked as private.1 year, 11 months ago #1027272
I have seen that the problem with the "Dummy Data" is solved. But now I need to know why I can't write the address of the property and i can't see the map.
Best regards1 year, 11 months ago #1027331
The google map issue from your map API key. Because google have requires API key for each site.
You need register API key for your domain and input to properties/ settings/ Map & Location/ Google Maps API.
Please check it again.
Jackie.1 year, 11 months ago #1027429
I don't know why since yesterday when I try to make click on the backoffice CUSTOMIZER button the result is HTTP ERROR 500
Is it possible that by helping me with the above problem you have changed something?1 year, 11 months ago #1027475
Can you give us Site URL again? We can't access to your old site URL. Maybe you change something.
You must be logged in and have valid license to reply to this topic.