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Hello,
There's no publicly visible notes for how to solve this even though the topic has been covered before. Please provide the solution here.
See attached.
See attached
Hi,
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will help you to check this issue.
Best Regards,
Tracy
seattleproductdesign.com
We don't give our login credentials.
This issue has been solved in other posts but you have made them private.
If you have no solution then we will just use the Heateor plugin and hide your malfunctioning social icons with css but will have to leave low feedback on themeforest.
So far your theme is very difficult to work with and we have built many sites.
Cheers.
Hi again,
Thanks for your feedback.
We are so sorry if you aren't satisfied our theme and plugins.
Please give us the topic link directly which has the same issue as you. We will check, then feedback you soon.
In addition, it is difficult for us if you don't give us your information (admin/password), so we cannot check. There are many issues can occur, for example, the version of the theme, the third-party plugins, and the codes.
Please give us your link directly which you meet the issue of social display. We will find the issue.
Thank you.
Tracy
This reply has been marked as private.This reply has been marked as private.Hi again.
To enable the social for the single post.
Please go to the customizer/ Blog/ Single post and Off/On the Enable social Sharing option again.
And edit the Sharing title again. Then save the config.
Because of this option default fail, you need to on/off it again.
Please try it again.
Thank you.
Jackie.
This reply has been marked as private.Hi Again.
Thank you for feedback us.
We have fixed all the issue on your site.
Please check it again.
Thank you.
Jackie.
Hi Jackie,
Thank you for attempting to fix the issues. Please see that some of them are still not fixed.
http://www.webvocates.com/noo-theme-fix
Don't worry about the social icons now. We're using the Heateor plugin for that.
I'll look forward to your suggestions to fix these bugs.
Hi Again.
We have fixed all the issue on your site.
Please check it again.
Thank you.
Jackie.
Hi Jackie,
Thank you, we see that you have fixed (3) of the issues. Can you check again for the remaining ones?
Blog post headers are HUGE on desktop and messed up on mobile
http://webvocates.com/noo-theme-fix/blog-post-headers-and-titles.jpgThe bottom widget titles are crowding previous widget content
http://webvocates.com/noo-theme-fix/footer-widget-crowding-on-mobile.jpgThere is a big gap in the bottom footer information. Also, can you get the search to appear? If not, don't worry.
http://webvocates.com/noo-theme-fix/misalignment-in-footer-on-mobile.jpgWhen you add more than 5 logos to the Noo Partner module, the 6th, 7th, 8th, etc. logos are all improperly resized and displayed. The module is scaling them.
http://webvocates.com/noo-theme-fix/noo-partner-logos-improperly-sized.jpgIf you can fix these then we can change the feedback on Themeforest. will need instructions for that.
Lastly, is it possible to push through the theme update?
Thank you for fixing these bugs.
correction to the links above, remove https and replace with http
Hi.
Thank you for feedback us.
#1. We have changed the file content to help you add the post title as you want.
#2,3,4. We have fixed that issue and helped add the search icon to menu, the search button added near nav bar menu and it will show on all the screen.
We have changed some file and add the CSS to your site, please do not get the updated version, maybe the custom will be lost.
To rewrite the review, please login to ThemeForest, and go to download page - where the first time you write the review, then you can change the review.
Please check it and help you change the review again.
Thank you.
Jackie.
Hi Jackie,
Thank you again for trying to fix these bugs. There are two small ones still shown here:
The nav bar is unusually huge on some pages (post page, etc.) and the search icon is in an unusual postion
webvocates.com/noo-theme-fix/nav-bar-sizing-on-blog-and-other-pages.jpgLastly, and maybe a very minor issue, the slider heading is disappearing on the home page as shown
webvocates.com/noo-theme-fix/small-issue-with-slider-on-mobile.jpgIf you can fix these then that will be everything and we can launch the site this week.
We will update the feedback on themeforest.net
One very small note, we suggest a code edit to line 60 in file
wp-content/plugins/noo-visionary-core/admin/vc_extension/shortcodes/noo-map.phpYou should add a substr() function to extract the "http://" characters from variable $website in the second call because it shows the website address on the contact page in the noo map with the http://yourwebsite.com and it doesn't look so good. We hard coded our site address in to look like the following but a theme update will remove the changes.
Thank you!
Hi Again.
We have fixed the issue on your site, please check it again.
With the map, we will check it and add in next version.
Thank you.
Jackie.
Thanks Jackie.
We revised feedback to show five stars. There is one minor issue still remaining with the slider as shown in the last reply but we can try and adjust it.
Thank you again for working to fix the bugs.
Seattle Product Design
Hi Again.
Thank you for the review.
With slider on the homepage, you can check at revolution slider, it still have the issue, we can help you check it.
Thank you.
Jackie.
Hi Jackie,
Are we able to update to the latest version of Visionary without losing everything you have done?
Let us know.
Thank you!
This reply has been marked as private.Hi Again.
Can you give us what do you want? We will help you check it again.
Yes, we can help you update the site to avoid losing custom code. But please give us the FTP account. We need to change the source code on your site.
Thank you.
Jackie.
This reply has been marked as private.This reply has been marked as private.Hi.
Thank you for feedback us and sorry for the late response.
#1. We have helped you fix that issue by select the header style 1 for the header at customizer, and select header 5 for home page at page options.
#2. You can use our Noo Testimonial shortcode, not single Testimonial.
#3. We can't set max-height for portfolio image because we have CSS width 100% for that image. If remove the width 100%, the image will look this https://prnt.sc/h4p9sc
#4. We have fixed that issue on your site.
#5. We can't help you fix that issue with the slider because the revolution can't set up for each device as iphone 5 :(.
Please check it again.
Thank you.
Jackie.
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