2 years, 10 months ago #1053915
I changed my JobMonster theme from free site to paid website.
I created resume packages which will allow people to view jobs details (can view job detail) and apply (can apply jobs) and also post a resume ( which is the default of the package).
My problem is when a user purchases the package. The user is able to access the resume posting/creation but when they want to view job details they get upgrade your account "error".
Also they cannot apply because they are given the same upgrade your membership error.
When the user presses upgrade membership button the user is taken to manage plan page which will display the resume package days remaining and details.
Post Resume Candidates With Paid Packages
View Job Detail Candidates With Paid Packages
Apply Job Candidates With Paid Packages
My Resume product:
Unlimited Resume posting
Can view Job: Allowed and -1 (Unlimited) and tested 100 and 100000
Can apply for Job: Allowed and -1 (Unlimited) and tested 100 and 100000
I have created new package and new user to test this but still the same problem. I have uninstalled all the plugins and testet only with woocommerence still same problem.
I have updated the theme to the newest version and I have nevest version of woocommerence and all the other plugins.
Do you have any idea what to do next. I start to lose costumers because of that.2 years, 10 months ago #1054087
I also tried to install this package to my localhost to test this. And I got same error.2 years, 9 months ago #1054433
Hello, Is this support working anymore?2 years, 9 months ago #1054485
thank you for contacting us
Could you please send me your site account information so that I can check and support the problem you are having.
thank best regards,
manhnv2 years, 9 months ago #10545092 years, 9 months ago #1054535
Posts: 536This reply has been marked as private.2 years, 9 months ago #10545362 years, 9 months ago #1054687
I did two temporary solutions and that works now temporary. I did this:
Line 36: $can_view_job = ( isset( $package['can_view_job'] ) && $package['can_view_job'] === '1' );// && ( jm_get_job_view_remain() != 0 ); This is temporary solution to fix this problem
Line 8: $can_apply_job = true;//This was false and did this for temporary solution
Line 22: $can_apply_job = ( isset( $package['can_apply_job'] ) && $package['can_apply_job'] === '1' );// && ( jm_get_job_apply_remain() != 0 ); This is temporary solution to fix this problem2 years, 9 months ago #10550012 years, 9 months ago #1055165
Hi again, Hiekka
Thanks for your feedback.
Could you please give us your website's URL/ admin account and FTP account privately again if you still need to support?
Please check, then feedback us as soon as possible.
NooTheme2 years, 9 months ago #1055185
I will send new infos at the moment I have problem to connect to the ftp. I will send you details when I solve this.2 years, 9 months ago #1055200
NooTheme2 years, 9 months ago #10554002 years, 9 months ago #1055589
Sorry for the late response.
We have checked the FTP account but it doesn't correct. Please check it and give us the account info again.
Jackie.2 years, 8 months ago #1056217
I tested this and it works from my FTP software.
What kind of error do you get?2 years, 8 months ago #1056218
We checked again your FTP account but unsuccessfully. Please see attached image.
NooTheme2 years, 8 months ago #10562202 years, 8 months ago #1056221
sorry.. without http://2 years, 8 months ago #1056278
We have checked your site, try to register resume account, purchase the package and view the job, apply for the job.
The view job, apply job action still work fine.
Please check it and let us know the issue on your site again.
We will help you check it soon.
Jackie.1 month, 2 weeks ago #1211506
Posts: 12This reply has been marked as private.
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