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Tagged: team members
- This topic has 24 replies, 2 voices, and was last updated 5 years, 5 months ago by
Junnie.
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AuthorPosts
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5 years, 6 months ago #16092
Hello, currently on our page: http://test.metaltheband.com/members/ the image for Cassidy is cut off - it's cropped at about 392x403 is there a way to make the height taller?
5 years, 6 months ago #16169Hi,
Thanks for contacting us.
Please go to customizer/custom code and add this code.noo_team_item .team_thumbnail img { height: auto; width: 100%; }
Best regards,
ThuyNT5 years, 6 months ago #16392Hello, that still didn't completely work, the top and bottom and still being cut off.
5 years, 6 months ago #16393Also, is there a way to either remove that black and white over lay or reverse it so its in color normally and when you hover its black and white?
5 years, 5 months ago #16473I sorry for last weekend is a holiday, so I do not support you get. Morever, I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience.
Because your content is too long. Please go to customizer/custom code and add this code.noo_team_item .team-detail p.ds { overflow-y: scroll; height: 200px; }
Best regards,
ThuyNT5 years, 5 months ago #16747Hello, no it's not the text Im concerned about - the images are being cropped at 450px height. The images are 504px in height.
5 years, 5 months ago #16823Please go to customizer/custom code and add this code
body .noo_team_item .team_thumbnail { position: relative; left: auto; top: auto; width: 100%; height: 100%; }
Best regards,
ThuyNT5 years, 5 months ago #16864That still didnt work. The images are still being cut off.
5 years, 5 months ago #16873OMG!
Please send me link of your site and your admin account via private message. I will fix help you.
Best regards,
ThuyNT5 years, 5 months ago #16875This reply has been marked as private.5 years, 5 months ago #16884Also, on mobile, when you tap the image, no text appears.
5 years, 5 months ago #16962I've fixed for you.
Please check again
Best regards,
ThuyNT5 years, 5 months ago #17061I'm really sorry, please see below screenshots. The images are still being cut off. It's slight, but there are borders around Alchemy/Dred and Cassidy that are noticible to me.
http://test.metaltheband.com/wp-content/uploads/2015/09/Metal_Images.jpg
http://test.metaltheband.com/wp-content/uploads/2015/09/Screen-Shot-2015-09-17-at-9.19.53-AM.png
5 years, 5 months ago #17101It seems you've edited image and it does not defective anymore
🙂
Best regards,
ThuyNT5 years, 5 months ago #17230No, they are STILL being cut off. If you look closely: http://test.metaltheband.com/wp-content/uploads/2015/09/Screen-Shot-2015-09-18-at-7.58.30-AM.png
compared to: http://test.metaltheband.com/wp-content/uploads/2015/09/InFrame-Alan-LR.png
I'll just have to resize the images myself since I can't seem to get an answer as to why their being cut off.
5 years, 5 months ago #17528I think you should clear cache.
Please see image attached
Best regards,
ThuyNT5 years, 5 months ago #17601My cache was fine. I ended up having to resize the images myself because the codes you provided me weren't working.
See here: http://test.metaltheband.com/wp-content/uploads/2015/09/Screen-Shot-2015-09-21-at-8.41.36-AM.png
I uploaded the original photo for the first image, you'll notice the ends are still being cut off compared to the middle and last image.
5 years, 5 months ago #17627Hi again,
noo-wemusic/includes/vc_extension/shortcodes/noo-team.php
Replace line 88
By
Best regards,
ThuyNT5 years, 5 months ago #17723Still didn't completely work.
See attached.
5 years, 5 months ago #177245 years, 5 months ago #17798Because your image have space
Please see link below
http://prntscr.com/8jgd58
Best regards,
ThuyNT5 years, 5 months ago #17863If all the images are 515 px tall the height isn't a problem. The problem is the images are STILL being cut off even after almost 2 weeks of opening this ticket. I had to make the images smaller so they aren't being cut off.
5 years, 5 months ago #17924It looks like you do not understand what I said. Please send me your original image
Best regards,
ThuyNT5 years, 5 months ago #18023I understand that I have png images that have white space around them but that's because I have shadow effects around images. It shouldn't matter what image I place there, but for some reason they get cut off if I place an image that's too big.
5 years, 5 months ago #18074Ok, We will fix this issue
Please be notified that our working hours are 8am-5pm(GMT+7) from Monday to Friday. Our support will not be available during weekend. We will check and get back to you soon on Monday.Best Regards,
ThuyNT -
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