3 years, 1 month ago #1052875
I had the complete and perfect Home page, but, as I already tell you, someone broke it.
I had managed, through additional code Css, the Revolution Slider on the Home page to appear next to the menu, and not as now, which appears with a large empty space between the menu and the Slider.
I do not know why (but surely it is due to the hacking of the web) this css code does not work for me now. How can I fix it?
Thank you very much.
trespies3 years, 1 month ago #1053427
Sorry for the late response.
We have checked your site and found the empty space between menu and slider.
Maybe the issue of your slider config.
Can you give us your admin access URL? We will help you check it again.
Jackie.3 years, 1 month ago #1053608
No, I can't, sorry very much.
Since the hackeo of the web I don't give access to nowhere. If you can help me written me with explaining well, if not nothing.
On other hand: If it were not enough, now the web goes very slow and I have received notice from the technical support of my server that because I do not know what problem the web is consuming all the resources of my server, which prevents the correct functioning of the other webs that are hosted in my server.
As this is very important, right now I open a separate topic commenting on it.
Ignacio - trespies3 years, 1 month ago #1053667
We have checked your site and see the slow loading issue. Some resource needs more time to load.
Can you tell me how do you revert the backup version after hacked? I afraid still have some hack resource on your site make your site slow.
And please give us your admin access, we need to check the dashboard plugin and something. We can't help you if just check via front-end.
You must be logged in and have valid license to reply to this topic.