4 years, 5 months ago #36866
Hello! I'm just having a small problem with posting with using the Organici theme template.
I went to make a starting post but
- there is no tool bar
- the text is in white (image)
- when looking to add a featured image it takes me here (image)
- even trying to insert image it turns blank (image)
- when i try to use the gallery setting nothing happens (gif)
pretty much nothing is working properly when i try to make a post. Not sure what to do.
Thank you for your help!4 years, 5 months ago #36873
Thanks for contacting us.
Please send me link of your site and your admin account and FTP account via private message. I will check help you soon
ThuyNT4 years, 5 months ago #36874This reply has been marked as private.4 years, 5 months ago #36876
The post that is there is from going to the external wordpress.com link to test if it was wordpress itself or not.4 years, 5 months ago #36880
I am sorry for this bug. Our web developers are fixing it. We will release the next version today. In this version, this feature will be improved.
ThuyNT4 years, 5 months ago #36881
Thank you so much for the help Thuynt and to your web developers!4 years, 5 months ago #37000
Thank you for the quick update of the theme. Just a small question. I have the purchase code already in the noo settings for the automatic updates but it still has the old version. How long will it be to automatically update on its own? Or if I do it manually will it erase all of the current work that I put into it? Thank you!4 years, 5 months ago #37008
Please send me FTP account via private message. I will check help you soon
ThuyNT4 years, 5 months ago #37030
Please check your site again. I've edited help you
You can update right now
ThuyNT4 years, 5 months ago #37036
Yes! Thank you very much for the help. I apologize for not replying to your first reply back. I did not get the notice right away. Thank you so much for your help!4 years, 5 months ago #37037
Everything is working properly with the editing posts! Great theme and support thank you!4 years, 5 months ago #37042
We are very glad to support you and we believe that you also love our NooTheme products.
If you can rate our products 5 stars, it will be a strong motivation to us.
Please rate according to the link below:
If you are not familiar with rating, please refer to this link:
Thanks and best regards,
ThuyNT4 years, 5 months ago #37189
Sent my reply now since I just returned home from school. Thank you so much again ThuyNT!
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