4 months, 3 weeks ago #1061928
Hello, I can not edit this file in my child theme
The parent theme file remains a priority and I do not understand why.
website: http://tepac.sightprod.com/terrains/lesessartsleroi/4 months, 2 weeks ago #1061959
Thanks for contacting us.
For this question: Please give us your website's URL/ admin account and FTP account to access your source code.
We will check your issue.
NooTheme4 months, 1 week ago #1062420This reply has been marked as private.4 months ago #1062565
Thanks for your feedback.
We tried to access your server but unsuccessfully and we tried to install File Manager plugin to check your files. Your permissions only read all files, you should contact your hosting provider who allows you to write so you can change these files.
Please check it, then feedback us.
NooTheme4 months ago #1062619
I have already tried to edit this file without success. I replaced the part of the Zoo with the stations, but it does not work
<li class = "nearby-map-item" data-type = "train_station"
data-image = "<? php echo REALTY_PORTAL_ASSETS. '/images/bank1.png'?>">
<? php echo esc_html __ ('Stations', 'noo-palazzo')?> </ span>
I just put read / write access on the server, you can try to reconnect.4 months ago #1062666
Thanks for your feedback.
We still cannot access your server but we also checked the permissions on your site via File Manager plugin. Your files can only read, you can see this image https://prnt.sc/l9p9ks
Please check it again and check your server account, we will check your source code directly.
NooTheme4 months ago #1062731
It's normal, to access the server in FTP, I need your IP address, the server is Whitelist
The configuration of my server is secure, either I activate the writing of my files for the web server in www-data, or I activate the writing of files in FTP.
Currently, rights are configured for FTP editing. So when you have given me your IP address, you can edit the files in FTP4 months ago #1062778
Our IP: 18.104.22.1683 months, 3 weeks ago #1063061
Hi, your IP is now Whitelisted !3 months, 3 weeks ago #1063118
I have changed some code lines in the class-templates.php file (wp-content/plugins/realty-portal/includes/)
If you want, you can backup this file. We will update this issue in the next version.
tb.2 months, 3 weeks ago #1064288
hello, thank you for your previous intervention. I have a new problem, I just updated your theme on version 1.1.1, and since then my site is no longer loading.
The Page Preloader remains displayed2 months, 3 weeks ago #1064290
Finally, it was a child theme problem, I did it again file by file and now it works2 months, 3 weeks ago #1064312
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