1 week, 5 days ago #1048456
Sir or Ma'am,
I have uploaded Citilights to WordPress and successfully uploaded WPBakery Plugin. I am having an issue activating the Slider Revolution plugin included in this theme. The activation requires a purchase code and my downloads do not include the licensing information. The only information I see is a readme file that directs to a General Public License.txt information, which does not include a code. How can I activate this plugin?1 week, 4 days ago #1048499
Thank you for contacting us.
Sorry, our theme doesn't include the activation code for Revolution Slider and Visual Composer. The activate code using for update and slider template.
Don't worry about the updated version, we always to give the latest version for the customer via Envato Package. If you can, you can contact with us to get that version.
Jackie.1 week, 2 days ago #1048521
According to page 9 of the Citilights documentation, which I have attached states the following plugins are included:
Here is the plugin will come together with our theme when you activated it. You are recommended to install and activate these plugins base on your own need:
1. Slider Revolution: A popular slider plugin. Its intuitive interface and diversified options and effects will be a good choice for your sliders. You saved $18 for this plugin with CitiLights.
2. Visual Composer: The popular drag and drop page builder plugin with intuitive interface to build your content at ease. Save another $28 for this plugin with CitiLights.
3. Contact Form 7: A free form plugin recommended to create a nice form for
Since Slider Revolution is include in this theme, how would I be able to use it if I cannot activate this plugin?1 week, 1 day ago #1048543
Sorry, can you give us your site admin account? We will access your site and help you check the issue with revolution slider.
Jackie.1 week ago #1048617This reply has been marked as private.5 days, 14 hours ago #1048663
Sorry, you forgot the site URL.
Please give us again.
Jackie.4 days, 16 hours ago #1048711This reply has been marked as private.4 days, 12 hours ago #1048717
Maybe have the issue with your site.
It show the blank page.
Please check it again.
Jackie.3 days, 17 hours ago #1048759
I'm not sure why you are seeing a blank page. Did you login to the WordPress admin? My website is not live yet because I just downloaded your theme and am starting to build the website. That's why I want to figure out why I cannot activate revolution slider when the download states it is included in the cost of the theme. The plugin was part of the software included; I just need the activation code to activate the plugin.11 hours, 47 minutes ago #1048816
I can't access your site and your admin, it shows the blank page.
Maybe the revolution slider version on your site has outdated. You can get our last version at the link http://wp.nootheme.com/plugin-files/revslider.zip and manual install to your site.
Please check it again.
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