1 month, 4 weeks ago #1062471
After updating to the latest plugin version, the organizer section on the backend editing of events is not displaying any selection options. See screenshot attached.
Attachments:You must be logged in to view attached files.1 month, 3 weeks ago #1062488
Can you provide us your server account again? Because we cannot access your server to debug your issue.
NooTheme1 month, 1 week ago #1063397This reply has been marked as private.1 month, 1 week ago #1063400
Also, in admin page Nootimetable>Settings... when I click save changes, the changes don't get saved. It goes to url .../wp-admin/options.php and is a blank screen.1 month, 1 week ago #1063418
We cannot connect with your server. Please help us to check again your account, make sure that you gave us the account correctly.
Check it, then feedback us soon.
NooTheme1 month, 1 week ago #1063419This reply has been marked as private.1 month, 1 week ago #1063476
Thanks for your feedback.
1- Our developer helped you to fix the issue of Organizer section, now it works fine.
2- For the issue of Noo Settings, please check again your cache of server and the third-party plugins because we also check our source code, it works fine.
Check it again, then feedback us.
NooTheme1 month, 1 week ago #1063481
I disabled all plugins.
I get this error message when trying to save Nootimetable setttings:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 75497472 bytes) in .../wp-content/plugins/noo-timetable/inc/framework/settings/noo-setting.php on line 63
I think there is something wrong with your script, it should not require so much memory just to save the settings?1 month, 1 week ago #1063518
I have been able to replicate something similar on my localhost dev site in that the page refreshes and says it's saved and not error but the new setting are actually not saved at all.
To replicate, download YITH Wishlist plugin version 2.2.4 (not the latest version) and install and activate.
I think maybe it conflicts with the Noo database files somehow? If so, I need to have fixed whatever it does/did to the database files that causes the conflict. Simply deleting the plugin has no effect on fixing the issue.1 month, 1 week ago #1063519
When trying to duplicate again just now, I actually needed to update plugin from v.2.2.4 to v.2.2.5 this time. So try updating too if simply installing it doesn't replicate the Noo settings issue.1 month, 1 week ago #1063528
Have a look in the database table wp_otions under the row option "timetable_settings". There is a whole bunch of weird numbers and letters which is probably the cause of the problem, making it unable to process. I notice in my local dev install, every time I save Noo settings, a bunch of this gibberish code gets added until it finally becomes too big for database to handle. So there is something wrong with the plugin in terms of saving settings to this row, it adds a bunch of gibberish code every time settings are saved. It may be to do with YITH Wishlist Plugin or it may not be related at all... I have deleted the row and saved the setting again. But is still an ongoing problem with gibberish code being added to the table row value.
Example of part of gibberish code below:
I've attached an export of that row for you to see how long it got.1 month, 1 week ago #1063529
I couldn't attach that row export because it was 2.5mb zipped and your attachment limit is 1mb.
Anyway, just to clarify, the problem is solved for now temporarily because i can save settings, but everytime I save a string of gibberish code gets added. Please let me know if you can replicate this and that you will address this asap.4 weeks, 1 day ago #1063808
Were you able to replicate?3 weeks, 2 days ago #1064077
Sorry for the late response.
We have checked our demo site with the "YITH WooCommerce Wishlist" plugin, but not found the issue with the wp_options table.
Can you give us a cPanel account? We need to check the database and help you find the conflict with that plugin or another.
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